Public Relations Manager - Utilities Services

Hiring organization: Confidential — Confidential utilities services company (employer named before interviews)
Location: Minneapolis, MN, US
Workplace: On-site
Employment: Full-Time
Pay: $125,000 - $169,000 per year
Date posted: 2026-09-26
Closing date: 2026-12-28

Job description

Role overview: The Public Relations Manager - Utilities Services is based in Minneapolis, Minnesota and supports customer service workflows, maintenance coordination, and service reliability. This position combines hands-on execution with reliable documentation and collaboration across operational and technical teams. Responsibilities: Lead communication strategy, review public statements, guide media response, and supervise communications delivery. Apply these responsibilities to customer service workflows, maintenance coordination, and service reliability. Work with process owners to support service continuity and clear escalation of operational incidents. Identify problems early, record the evidence behind recommendations, and coordinate handoffs so agreed work is completed accurately. Qualifications: 5+ years of relevant experience, including ownership of a team, budget, or substantial service program. Demonstrated capability in reputation management, editorial judgment, media relations, and people leadership. Experience supporting utilities services is preferred. Ability to document decisions, communicate clearly, and handle business information responsibly. Initial priorities: Establish an approval workflow and response plan for high-priority communications. Begin by reviewing the current process, agreeing on a baseline with stakeholders, and identifying the most useful improvement to deliver. Report results using measures appropriate to the role and explain any unresolved dependencies. Work arrangement: Full-Time, On-site in Minneapolis, Minnesota. Estimated annual cash compensation: USD 125,000 to 169,000. This illustrative range is centered on a national occupational benchmark; local pay, seniority, incentives, and benefits require employer review. No benefits or incentive plan is asserted.

Required skills

reputation management, editorial judgment, media relations, and people leadership

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