Payroll and Timekeeping Specialist - E-Commerce

Hiring organization: Confidential — Confidential e-commerce company (employer named before interviews)
Location: Worcester, MA, US
Workplace: On-site
Employment: Full-Time
Pay: $49,500 - $67,000 per year
Date posted: 2026-09-26

Typical pay for this kind of job

Payroll and Timekeeping Clerks · Worcester, MA metro area

Posted pay is in the typical range

Median$28.88

Low$24.86

High$34.82

This job pays $23.80–$32.21 · Amounts are per hour

Low and high are the 25th and 75th percentiles: half of people in this occupation in Worcester, MA metro area earn between them. This is typical pay for the occupation, not an offer from this employer. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Job titles matched using the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.

Job description

Role overview: The Payroll and Timekeeping Specialist - E-Commerce is based in Worcester, Massachusetts and supports online orders, checkout journeys, and post-purchase service. This position combines hands-on execution with reliable documentation and collaboration across operational and technical teams. Responsibilities: Review time records, reconcile payroll inputs, resolve pay discrepancies, and maintain payroll documentation. Apply these responsibilities to online orders, checkout journeys, and post-purchase service. Work with process owners to track order exceptions and evaluate changes against customer completion rates. Identify problems early, record the evidence behind recommendations, and coordinate handoffs so agreed work is completed accurately. Qualifications: 1+ year of relevant experience or equivalent practical training. Demonstrated capability in payroll systems, reconciliations, timekeeping, and confidential data handling. Experience supporting e-commerce is preferred. Ability to document decisions, communicate clearly, and handle business information responsibly. Initial priorities: Improve payroll exception tracking and document reconciliation procedures. Begin by reviewing the current process, agreeing on a baseline with stakeholders, and identifying the most useful improvement to deliver. Report results using measures appropriate to the role and explain any unresolved dependencies. Work arrangement: Full-Time, On-site in Worcester, Massachusetts. Estimated annual cash compensation: USD 49,500 to 67,000. This illustrative range is centered on a national occupational benchmark; local pay, seniority, incentives, and benefits require employer review. No benefits or incentive plan is asserted.

Required skills

payroll systems, reconciliations, timekeeping, and confidential data handling

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