Market Research Analyst - Insurance Operations

Hiring organization: Confidential — Confidential insurance operations company (employer named before interviews)
Location: Milwaukee, WI, US
Workplace: On-site
Employment: Full-Time
Pay: $67,000 - $90,500 per year
Date posted: 2026-09-26

Typical pay for this kind of job

Market Research Analysts and Marketing Specialists · Milwaukee-Waukesha, WI metro area

Posted pay is in the typical range

Median$35.52

Low$27.69

High$47.56

This job pays $32.21–$43.51 · Amounts are per hour

Low and high are the 25th and 75th percentiles: half of people in this occupation in Milwaukee-Waukesha, WI metro area earn between them. This is typical pay for the occupation, not an offer from this employer. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Job titles matched using the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.

Job description

Role overview: The Market Research Analyst - Insurance Operations is based in Milwaukee, Wisconsin and supports policy servicing, claims support, and customer correspondence. This position combines hands-on execution with reliable documentation and collaboration across operational and technical teams. Responsibilities: Design market research, analyze customer behavior, assess competitors, and translate findings into commercial recommendations. Apply these responsibilities to policy servicing, claims support, and customer correspondence. Work with process owners to maintain accurate case histories and escalate coverage questions to authorized specialists. Identify problems early, record the evidence behind recommendations, and coordinate handoffs so agreed work is completed accurately. Qualifications: 2+ years of relevant professional experience or equivalent demonstrated project work. Demonstrated capability in survey design, quantitative analysis, research synthesis, and presentation. Experience supporting insurance operations is preferred. Ability to document decisions, communicate clearly, and handle business information responsibly. Initial priorities: Deliver a market assessment with evidence-backed customer segments. Begin by reviewing the current process, agreeing on a baseline with stakeholders, and identifying the most useful improvement to deliver. Report results using measures appropriate to the role and explain any unresolved dependencies. Work arrangement: Full-Time, On-site in Milwaukee, Wisconsin. Estimated annual cash compensation: USD 67,000 to 90,500. This illustrative range is centered on a national occupational benchmark; local pay, seniority, incentives, and benefits require employer review. No benefits or incentive plan is asserted.

Required skills

survey design, quantitative analysis, research synthesis, and presentation

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