Software Quality Assurance Analyst - E-Commerce

Hiring organization: Confidential — Confidential e-commerce company (employer named before interviews)
Location: Roanoke, VA, US
Workplace: On-site
Employment: Full-Time
Pay: $88,500 - $120,000 per year
Date posted: 2026-09-26

Typical pay for this kind of job

Software Quality Assurance Analysts and Testers · Roanoke, VA metro area

Posted pay is in the typical range

Median$47.89

Low$39.54

High$58.93

This job pays $42.55–$57.69 · Amounts are per hour

Low and high are the 25th and 75th percentiles: half of people in this occupation in Roanoke, VA metro area earn between them. This is typical pay for the occupation, not an offer from this employer. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Job titles matched using the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.

Job description

Role overview: The Software Quality Assurance Analyst - E-Commerce is based in Roanoke, Virginia and supports online orders, checkout journeys, and post-purchase service. This position combines hands-on execution with reliable documentation and collaboration across operational and technical teams. Responsibilities: Translate requirements into test cases, automate regression checks, investigate defects, and document release risks. Apply these responsibilities to online orders, checkout journeys, and post-purchase service. Work with process owners to track order exceptions and evaluate changes against customer completion rates. Identify problems early, record the evidence behind recommendations, and coordinate handoffs so agreed work is completed accurately. Qualifications: 2+ years of relevant professional experience or equivalent demonstrated project work. Demonstrated capability in test planning, API testing, defect tracking, and SQL. Experience supporting e-commerce is preferred. Ability to document decisions, communicate clearly, and handle business information responsibly. Initial priorities: Establish regression coverage for the highest-risk user workflows. Begin by reviewing the current process, agreeing on a baseline with stakeholders, and identifying the most useful improvement to deliver. Report results using measures appropriate to the role and explain any unresolved dependencies. Work arrangement: Full-Time, On-site in Roanoke, Virginia. Estimated annual cash compensation: USD 88,500 to 120,000. This illustrative range is centered on a national occupational benchmark; local pay, seniority, incentives, and benefits require employer review. No benefits or incentive plan is asserted.

Required skills

test planning, API testing, defect tracking, and SQL

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