← Back to all jobsLabor Relations Specialist - Insurance Operations
- Hiring organization
- Confidential — Confidential insurance operations company (employer named before interviews)
- Location
- Cedar Rapids, IA, US
- Workplace
- On-site
- Employment
- Full-Time
- Pay
- $81,000 - $109,500 per year
- Date posted
- 2026-09-26
Typical pay for this kind of job
Labor Relations Specialists · Cedar Rapids, IA metro area
Posted pay is in the typical rangeLow and high are the 25th and 75th percentiles: half of people in this occupation in Cedar Rapids, IA metro area earn between them. This is typical pay for the occupation, not an offer from this employer. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Job titles matched using the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.
Job description
Role overview: The Labor Relations Specialist - Insurance Operations is based in Cedar Rapids, Iowa and supports policy servicing, claims support, and customer correspondence. This position combines hands-on execution with reliable documentation and collaboration across operational and technical teams.
Responsibilities: Maintain labor agreement records, research employee relations issues, prepare meeting materials, and track case follow-up. Apply these responsibilities to policy servicing, claims support, and customer correspondence. Work with process owners to maintain accurate case histories and escalate coverage questions to authorized specialists. Identify problems early, record the evidence behind recommendations, and coordinate handoffs so agreed work is completed accurately.
Qualifications: 2+ years of relevant professional experience or equivalent demonstrated project work. Demonstrated capability in agreement interpretation, case documentation, employee relations, and analytical writing. Experience supporting insurance operations is preferred. Ability to document decisions, communicate clearly, and handle business information responsibly.
Initial priorities: Organize an accurate agreement calendar and improve case tracking consistency. Begin by reviewing the current process, agreeing on a baseline with stakeholders, and identifying the most useful improvement to deliver. Report results using measures appropriate to the role and explain any unresolved dependencies.
Work arrangement: Full-Time, On-site in Cedar Rapids, Iowa. Estimated annual cash compensation: USD 81,000 to 109,500. This illustrative range is centered on a national occupational benchmark; local pay, seniority, incentives, and benefits require employer review. No benefits or incentive plan is asserted.Required skills
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