Logistics Analyst - Retail Operations

Hiring organization: Confidential — Confidential retail operations company (employer named before interviews)
Location: Springfield, MA, US
Workplace: On-site
Employment: Full-Time
Pay: $70,000 - $94,500 per year
Date posted: 2026-10-06

Typical pay for this kind of job

Logisticians · Springfield, MA metro area

Posted pay is in the typical range

Median$38.97

Low$34.22

High$48.20

This job pays $33.65–$45.43 · Amounts are per hour

Low and high are the 25th and 75th percentiles: half of people in this occupation in Springfield, MA metro area earn between them. This is typical pay for the occupation, not an offer from this employer. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Job titles matched using the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.

Job description

Role overview: The Logistics Analyst - Retail Operations is based in Springfield, Massachusetts and supports store support, product availability, and customer experience. This position combines hands-on execution with reliable documentation and collaboration across operational and technical teams. Responsibilities: Analyze shipment flows, investigate service failures, coordinate logistics partners, and maintain delivery metrics. Apply these responsibilities to store support, product availability, and customer experience. Work with process owners to account for seasonal demand and differences between store and online workflows. Identify problems early, record the evidence behind recommendations, and coordinate handoffs so agreed work is completed accurately. Qualifications: 2+ years of relevant professional experience or equivalent demonstrated project work. Demonstrated capability in transportation data, logistics systems, root-cause analysis, and partner coordination. Experience supporting retail operations is preferred. Ability to document decisions, communicate clearly, and handle business information responsibly. Initial priorities: Identify delivery bottlenecks and test a measurable service improvement. Begin by reviewing the current process, agreeing on a baseline with stakeholders, and identifying the most useful improvement to deliver. Report results using measures appropriate to the role and explain any unresolved dependencies. Work arrangement: Full-Time, On-site in Springfield, Massachusetts. Estimated annual cash compensation: USD 70,000 to 94,500. This illustrative range is centered on a national occupational benchmark; local pay, seniority, incentives, and benefits require employer review. No benefits or incentive plan is asserted.

Required skills

transportation data, logistics systems, root-cause analysis, and partner coordination

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