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Labor Relations Specialist - Education Services

Hiring organization
Confidential — Confidential education services company (employer named before interviews)
Location
Newark, DE, US
Workplace
On-site
Employment
Full-Time
Pay
$81,000 - $109,500 per year
Date posted
2026-11-02
Closing date
2027-11-02

Typical pay for this kind of job

Labor Relations Specialists · Delaware

Posted pay is in the typical range
Median$46.82
Low$37.30
High$61.99

This job pays $38.94–$52.64 · Amounts are per hour

Low and high are the 25th and 75th percentiles: half of people in this occupation in Delaware earn between them. This is typical pay for the occupation, not an offer from this employer. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Job titles matched using the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.

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Job description

Role overview: The Labor Relations Specialist - Education Services is based in Newark, Delaware and supports learner support, enrollment workflows, and program delivery. This position combines hands-on execution with reliable documentation and collaboration across operational and technical teams. Responsibilities: Maintain labor agreement records, research employee relations issues, prepare meeting materials, and track case follow-up. Apply these responsibilities to learner support, enrollment workflows, and program delivery. Work with process owners to protect learner records and align work with academic or training calendars. Identify problems early, record the evidence behind recommendations, and coordinate handoffs so agreed work is completed accurately. ROLE-SPECIFIC RESPONSIBILITIES Support consistent interpretation of employment agreements across educational programs and administrative departments. Organize grievance files, prepare factual timelines, track response deadlines, and help managers gather relevant records. Analyze recurring concerns involving scheduling, assignments, and working conditions. Prepare briefing materials for meetings with employee representatives and coordinate with HR leadership and counsel when matters require legal interpretation. Protect personnel information throughout the process. Qualifications: 2+ years of relevant professional experience or equivalent demonstrated project work. Demonstrated capability in agreement interpretation, case documentation, employee relations, and analytical writing. Experience supporting education services is preferred. Ability to document decisions, communicate clearly, and handle business information responsibly. ADDITIONAL QUALIFICATIONS Candidates should be able to explain how they have used agreement interpretation, case documentation, employee relations, and analytical writing in practical work. Relevant experience may come from employment, consulting engagements, apprenticeships, or substantial projects. Bring examples of how you resolved an operational problem, checked the accuracy of your work, and communicated a recommendation to colleagues with different responsibilities. Familiarity with the industry is valuable, and the ability to learn unfamiliar processes and ask precise questions is equally important. FIRST 90 DAYS Build a reliable case and deadline tracker, review frequently raised agreement questions, and prepare practical manager guidance for established escalation routes. During onboarding, review existing documentation, meet the people who depend on this role, and confirm priorities with your manager. Agree on a realistic delivery plan, record dependencies, and share progress regularly. Success will be evaluated through the quality of completed work, reliable follow-through, and improvements to the specific process or service assigned to you. WORKING RELATIONSHIPS Work collaboratively with operational stakeholders and subject-matter experts. Keep decisions, unresolved questions, and handoffs documented so others can continue work without unnecessary delays. Raise conflicting priorities early and propose practical next steps. Maintain confidentiality and use approved systems when handling customer, employee, or business information. Work arrangement: Full-Time, On-site in Newark, Delaware. Estimated annual cash compensation: USD 81,000 to 109,500. APPLICATION DETAILS Applications close November 2, 2027. Staffing agency submissions are welcome. Submit a resume that describes relevant responsibilities, tools used, and measurable outcomes. The hiring organization is confidential during the initial application stage.

Required skills

agreement interpretation, case documentation, employee relations, and analytical writing

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