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Management Analyst - Medical Device Services

Hiring organization
Confidential — Confidential medical device services company (employer named before interviews)
Location
Little Rock, AR, US
Workplace
On-site
Employment
Full-Time
Pay
$86,500 - $117,000 per year
Date posted
2026-11-02
Closing date
2027-11-02

Typical pay for this kind of job

Management Analysts · Little Rock-North Little Rock-Conway, AR metro area

Posted pay is above the typical range
Median$36.42
Low$25.86
High$45.19

This job pays $41.59–$56.25 · Amounts are per hour

Low and high are the 25th and 75th percentiles: half of people in this occupation in Little Rock-North Little Rock-Conway, AR metro area earn between them. This is typical pay for the occupation, not an offer from this employer. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Job titles matched using the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.

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Job description

Role overview: The Management Analyst - Medical Device Services is based in Little Rock, Arkansas and supports device service requests, product documentation, and customer support. This position combines hands-on execution with reliable documentation and collaboration across operational and technical teams. Responsibilities: Assess operating models, compare organizational options, analyze performance data, and prepare management recommendations. Apply these responsibilities to device service requests, product documentation, and customer support. Work with process owners to maintain traceable records and coordinate changes with designated quality reviewers. Identify problems early, record the evidence behind recommendations, and coordinate handoffs so agreed work is completed accurately. ROLE-SPECIFIC RESPONSIBILITIES Analyze administrative and service workflows within medical device operations to identify delays, duplicate work, and unclear ownership. Interview process participants, map handoffs, and quantify baseline cycle times and error rates. Evaluate options using cost, customer impact, and implementation effort. Coordinate proposed changes with quality and operational owners so process controls remain intact. Develop concise recommendations and track whether implemented improvements deliver the intended results. Qualifications: 2+ years of relevant professional experience or equivalent demonstrated project work. Demonstrated capability in business analysis, stakeholder interviews, operating model assessment, and financial reasoning. Experience supporting medical device services is preferred. Ability to document decisions, communicate clearly, and handle business information responsibly. ADDITIONAL QUALIFICATIONS Candidates should be able to explain how they have used business analysis, stakeholder interviews, operating model assessment, and financial reasoning in practical work. Relevant experience may come from employment, consulting engagements, apprenticeships, or substantial projects. Bring examples of how you resolved an operational problem, checked the accuracy of your work, and communicated a recommendation to colleagues with different responsibilities. Familiarity with the industry is valuable, and the ability to learn unfamiliar processes and ask precise questions is equally important. FIRST 90 DAYS Complete a current-state assessment of one priority workflow and present a practical improvement plan with measurable outcomes. During onboarding, review existing documentation, meet the people who depend on this role, and confirm priorities with your manager. Agree on a realistic delivery plan, record dependencies, and share progress regularly. Success will be evaluated through the quality of completed work, reliable follow-through, and improvements to the specific process or service assigned to you. WORKING RELATIONSHIPS Work collaboratively with operational stakeholders and subject-matter experts. Keep decisions, unresolved questions, and handoffs documented so others can continue work without unnecessary delays. Raise conflicting priorities early and propose practical next steps. Maintain confidentiality and use approved systems when handling customer, employee, or business information. Work arrangement: Full-Time, On-site in Little Rock, Arkansas. Estimated annual cash compensation: USD 86,500 to 117,000. APPLICATION DETAILS Applications close November 2, 2027. Staffing agency submissions are welcome. Submit a resume that describes relevant responsibilities, tools used, and measurable outcomes. The hiring organization is confidential during the initial application stage.

Required skills

business analysis, stakeholder interviews, operating model assessment, and financial reasoning

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