How to hire billing and posting clerks
A job description you can copy, interview questions tied to the real work, and what to pay. Free.
Job description template
Copy it, fill in the brackets, and remove anything that does not fit your job. Keep only must-haves you would really turn someone away for.
[Job title] at [Company name] [City, State] · [Full-time / Part-time] · [Pay range] About the role [Two or three sentences about your team, the work and why it matters.] What you will do • Contact customers to obtain or relay account information. • Create billing documents, shipping labels, credit memorandums, or credit forms. • Keep records of invoices and support documents. • Operate typing, adding, calculating, or billing machines. • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment. • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered. • Verify accuracy of billing data and revise any errors. What you bring • [Required license, certification or years of experience, if any] • [Education, only if you truly need it. Typical to start in this job: High school diploma or equivalent] • Strong reading comprehension, speaking, active listening, critical thinking, mathematics and monitoring skills • Working knowledge of English Language, mathematics, administration and management and economics and accounting • [Anything else you would really turn someone away for] Pay and benefits [Pay range]. For reference, the U.S. median for this job is $23.32 an hour ($48,500 a year). [Benefits, schedule and anything else candidates should know.] How to apply [Apply on JAI Bot. Every applicant hears back.]
Interview questions for billing and posting clerks
Ask every candidate the same questions, in the same order, and write down what they say. Questions about past work show what someone has actually done.
- Tell me about a time you had to contact customers to obtain or relay account information. What did you do, and how did it turn out?
- Tell me about a time you had to create billing documents, shipping labels, credit memorandums, or credit forms. What did you do, and how did it turn out?
- Tell me about a time you had to keep records of invoices and support documents. What did you do, and how did it turn out?
- Tell me about a time you had to operate typing, adding, calculating, or billing machines. What did you do, and how did it turn out?
- Tell me about written instructions, a policy or a manual you had to follow closely. How did you make sure you followed it correctly?
- Explain something technical from your last job as you would to a new coworker.
- Tell me about a time you had to understand a request or problem that was explained poorly. How did you make sure you got it right?
- Why this job, and why now? What would make you stay here for the long term?
Good answers name a real situation, what the person did themselves and what happened. Avoid questions about age, family plans, religion, health, national origin or anything else unrelated to the job.
What billing and posting clerks do
- Contact customers to obtain or relay account information.
- Create billing documents, shipping labels, credit memorandums, or credit forms.
- Keep records of invoices and support documents.
- Operate typing, adding, calculating, or billing machines.
- Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.
- Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
- Verify accuracy of billing data and revise any errors.
Skills that matter most
Education, experience and outlook for billing and posting clerks
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Moderate-term on-the-job training (BLS)
- Job outlook: -0.1% over ten years, little or no change · about 37,000 openings a year (BLS)
What to pay billing and posting clerks
Pay depends a lot on where the job is. Highest and lowest median yearly pay by state:
| State | Median yearly pay |
|---|---|
| District of Columbia | $64,330 |
| California | $56,260 |
| Massachusetts | $56,110 |
| Washington | $56,090 |
| Minnesota | $55,810 |
| Alabama | $39,520 |
| West Virginia | $39,300 |
| Arkansas | $38,780 |
See billing and posting clerks pay in every state
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Post this job on JAI Bot. Free to start: JAI Bot reads every applicant against your must-haves, shows the resume evidence behind each one, and helps you reply to everyone. People make every decision.
Post a job freePay by areaJob duties and skills: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications. Pay: U.S. Bureau of Labor Statistics OEWS, May 2025. Interview questions and the job description template: JAI Bot, based on the duties and skills above.