How to hire stockers and order fillers
A job description you can copy, interview questions tied to the real work, and what to pay. Free.
Job description template
Copy it, fill in the brackets, and remove anything that does not fit your job. Keep only must-haves you would really turn someone away for.
[Job title] at [Company name] [City, State] · [Full-time / Part-time] · [Pay range] About the role [Two or three sentences about your team, the work and why it matters.] What you will do • Answer customers' questions about merchandise and advise customers on merchandise selection. • Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment. • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards. • Receive and count stock items, and record data manually or on computer. • Receive, unload, open, unpack, or issue sales floor merchandise. • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas. • Take inventory or examine merchandise to identify items to be reordered or replenished. What you bring • [Required license, certification or years of experience, if any] • [Education, only if you truly need it. Typical to start in this job: No formal educational credential] • Strong active listening and reading comprehension skills • Working knowledge of customer and personal service • [Anything else you would really turn someone away for] Pay and benefits [Pay range]. For reference, the U.S. median for this job is $17.95 an hour ($37,330 a year). [Benefits, schedule and anything else candidates should know.] How to apply [Apply on JAI Bot. Every applicant hears back.]
Interview questions for stockers and order fillers
Ask every candidate the same questions, in the same order, and write down what they say. Questions about past work show what someone has actually done.
- Tell me about a time you had to answer customers' questions about merchandise and advise customers on merchandise selection. What did you do, and how did it turn out?
- Tell me about a time you had to mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment. What did you do, and how did it turn out?
- Tell me about a time you had to pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards. What did you do, and how did it turn out?
- Tell me about a time you had to receive and count stock items, and record data manually or on computer. What did you do, and how did it turn out?
- Tell me about a time you had to understand a request or problem that was explained poorly. How did you make sure you got it right?
- Tell me about written instructions, a policy or a manual you had to follow closely. How did you make sure you followed it correctly?
- Why this job, and why now? What would make you stay here for the long term?
Good answers name a real situation, what the person did themselves and what happened. Avoid questions about age, family plans, religion, health, national origin or anything else unrelated to the job.
What stockers and order fillers do
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
- Receive and count stock items, and record data manually or on computer.
- Receive, unload, open, unpack, or issue sales floor merchandise.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
Skills that matter most
Education, experience and outlook for stockers and order fillers
- Typical education to start: No formal educational credential (BLS)
- Related work experience most have: 6 months to 1 year (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: +8.9% over ten years, much faster than average · about 430,700 openings a year (BLS)
What to pay stockers and order fillers
Pay depends a lot on where the job is. Highest and lowest median yearly pay by state:
| State | Median yearly pay |
|---|---|
| Washington | $44,620 |
| Oregon | $43,480 |
| California | $42,870 |
| Colorado | $42,350 |
| Connecticut | $40,590 |
| Louisiana | $34,490 |
| Alabama | $34,290 |
| Mississippi | $34,270 |
See stockers and order fillers pay in every state
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Post this job on JAI Bot. Free to start: JAI Bot reads every applicant against your must-haves, shows the resume evidence behind each one, and helps you reply to everyone. People make every decision.
Post a job freePay by areaJob duties and skills: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications. Pay: U.S. Bureau of Labor Statistics OEWS, May 2025. Interview questions and the job description template: JAI Bot, based on the duties and skills above.