How to hire first-line supervisors of entertainment and recreation workers, except gambling services

A job description you can copy, interview questions tied to the real work, and what to pay. Free.

$23.34U.S. median hourly pay
$39,400–$62,320Middle half, yearly
103,190People in this job in the U.S.

Job description template

Copy it, fill in the brackets, and remove anything that does not fit your job. Keep only must-haves you would really turn someone away for.

[Job title] at [Company name]
[City, State] · [Full-time / Part-time] · [Pay range]

About the role
[Two or three sentences about your team, the work and why it matters.]

What you will do
• Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
• Collaborate with staff members to plan or develop programs of events or schedules of activities.
• Direct or coordinate the activities of entertainment and recreation related workers.
• Furnish customers with information on events or activities.
• Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
• Recruit and hire staff members.
• Resolve customer complaints regarding worker performance or services rendered.
• Train workers in proper operational procedures and functions and explain company policies.

What you bring
• [Required license, certification or years of experience, if any]
• [Education, only if you truly need it. Typical to start in this job: High school diploma or equivalent]
• Strong speaking, active listening, critical thinking, monitoring, reading comprehension and writing skills
• Working knowledge of customer and personal service, administration and management, English Language and personnel and human resources
• [Anything else you would really turn someone away for]

Pay and benefits
[Pay range]. For reference, the U.S. median for this job is $23.34 an hour ($48,560 a year).
[Benefits, schedule and anything else candidates should know.]

How to apply
[Apply on JAI Bot. Every applicant hears back.]

Check your finished job post

Interview questions for first-line supervisors of entertainment and recreation workers, except gambling services

Ask every candidate the same questions, in the same order, and write down what they say. Questions about past work show what someone has actually done.

  1. Tell me about a time you had to assign work schedules, following work requirements, to ensure quality and timely delivery of service. What did you do, and how did it turn out?
  2. Tell me about a time you had to collaborate with staff members to plan or develop programs of events or schedules of activities. What did you do, and how did it turn out?
  3. Tell me about a time you had to direct or coordinate the activities of entertainment and recreation related workers. What did you do, and how did it turn out?
  4. Tell me about a time you had to furnish customers with information on events or activities. What did you do, and how did it turn out?
  5. Explain something technical from your last job as you would to a new coworker.
  6. Tell me about a time you had to understand a request or problem that was explained poorly. How did you make sure you got it right?
  7. Describe a decision at work where the obvious answer was wrong. How did you work out the better choice?
  8. Why this job, and why now? What would make you stay here for the long term?

Good answers name a real situation, what the person did themselves and what happened. Avoid questions about age, family plans, religion, health, national origin or anything else unrelated to the job.

What first-line supervisors of entertainment and recreation workers, except gambling services do

  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Collaborate with staff members to plan or develop programs of events or schedules of activities.
  • Direct or coordinate the activities of entertainment and recreation related workers.
  • Furnish customers with information on events or activities.
  • Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
  • Recruit and hire staff members.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Train workers in proper operational procedures and functions and explain company policies.

Skills that matter most

SpeakingActive ListeningCritical ThinkingMonitoringReading ComprehensionWritingCustomer and Personal ServiceAdministration and ManagementEnglish LanguagePersonnel and Human Resources

Education, experience and outlook for first-line supervisors of entertainment and recreation workers, except gambling services

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 2 to 4 years (O*NET)
  • Experience usually needed to start: Less than 5 years (BLS)
  • Job outlook: +5.3% over ten years, faster than average · about 10,600 openings a year (BLS)

What to pay first-line supervisors of entertainment and recreation workers, except gambling services

Pay depends a lot on where the job is. Highest and lowest median yearly pay by state:

StateMedian yearly pay
Washington$62,900
Colorado$58,640
Massachusetts$56,990
Hawaii$55,700
Connecticut$53,980
Louisiana$41,350
Oklahoma$40,110
Arkansas$36,830

See first-line supervisors of entertainment and recreation workers, except gambling services pay in every state

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Job duties and skills: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications. Pay: U.S. Bureau of Labor Statistics OEWS, May 2025. Interview questions and the job description template: JAI Bot, based on the duties and skills above.