How to hire sales representatives of services, except advertising, insurance, financial services, and travel
A job description you can copy, interview questions tied to the real work, and what to pay. Free.
Job description template
Copy it, fill in the brackets, and remove anything that does not fit your job. Keep only must-haves you would really turn someone away for.
[Job title] at [Company name] [City, State] · [Full-time / Part-time] · [Pay range] About the role [Two or three sentences about your team, the work and why it matters.] What you will do • Answer customers' questions about services, prices, availability, or credit terms. • Consult with clients after sales or contract signings to resolve problems and provide ongoing support. • Contact prospective or existing customers to discuss how services can meet their needs. • Create forms or agreements to complete sales. • Develop sales presentations or proposals to explain service specifications. • Maintain customer records using automated systems. • Negotiate prices or terms of sales or service agreements. • Quote prices, credit terms, contract terms, or fulfillment dates for services. What you bring • [Required license, certification or years of experience, if any] • [Education, only if you truly need it. Typical to start in this job: High school diploma or equivalent] • Strong active listening, speaking, reading comprehension, active learning, critical thinking and writing skills • Working knowledge of customer and personal service, English Language, administrative and sales and marketing • [Anything else you would really turn someone away for] Pay and benefits [Pay range]. For reference, the U.S. median for this job is $33.65 an hour ($69,990 a year). [Benefits, schedule and anything else candidates should know.] How to apply [Apply on JAI Bot. Every applicant hears back.]
Interview questions for sales representatives of services, except advertising, insurance, financial services, and travel
Ask every candidate the same questions, in the same order, and write down what they say. Questions about past work show what someone has actually done.
- Tell me about a time you had to answer customers' questions about services, prices, availability, or credit terms. What did you do, and how did it turn out?
- Tell me about a time you had to consult with clients after sales or contract signings to resolve problems and provide ongoing support. What did you do, and how did it turn out?
- Tell me about a time you had to contact prospective or existing customers to discuss how services can meet their needs. What did you do, and how did it turn out?
- Tell me about a time you had to create forms or agreements to complete sales. What did you do, and how did it turn out?
- Tell me about a time you had to understand a request or problem that was explained poorly. How did you make sure you got it right?
- Explain something technical from your last job as you would to a new coworker.
- Tell me about written instructions, a policy or a manual you had to follow closely. How did you make sure you followed it correctly?
- Why this job, and why now? What would make you stay here for the long term?
Good answers name a real situation, what the person did themselves and what happened. Avoid questions about age, family plans, religion, health, national origin or anything else unrelated to the job.
What sales representatives of services, except advertising, insurance, financial services, and travel do
- Answer customers' questions about services, prices, availability, or credit terms.
- Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
- Contact prospective or existing customers to discuss how services can meet their needs.
- Create forms or agreements to complete sales.
- Develop sales presentations or proposals to explain service specifications.
- Maintain customer records using automated systems.
- Negotiate prices or terms of sales or service agreements.
- Quote prices, credit terms, contract terms, or fulfillment dates for services.
Skills that matter most
Education, experience and outlook for sales representatives of services, except advertising, insurance, financial services, and travel
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 2 to 4 years (O*NET)
- Training on the job: Moderate-term on-the-job training (BLS)
- Job outlook: +2.7% over ten years, about as fast as average · about 115,700 openings a year (BLS)
What to pay sales representatives of services, except advertising, insurance, financial services, and travel
Pay depends a lot on where the job is. Highest and lowest median yearly pay by state:
| State | Median yearly pay |
|---|---|
| New York | $92,190 |
| Massachusetts | $83,760 |
| California | $80,850 |
| Washington | $79,920 |
| Colorado | $79,810 |
| Arkansas | $50,570 |
| West Virginia | $50,240 |
| Mississippi | $48,440 |
Related hiring guides
- Advertising Sales Agents
- Insurance Sales Agents
- Securities, Commodities, and Financial Services Sales Agents
- Travel Agents
Post this job on JAI Bot. Free to start: JAI Bot reads every applicant against your must-haves, shows the resume evidence behind each one, and helps you reply to everyone. People make every decision.
Post a job freePay by areaJob duties and skills: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications. Pay: U.S. Bureau of Labor Statistics OEWS, May 2025. Interview questions and the job description template: JAI Bot, based on the duties and skills above.