Switchboard Operators, Including Answering Service pay in Missouri

In Missouri, the median pay for switchboard operators, including answering service is $17.85 an hour ($37,130 a year). About 640 people work in this job there.

$17.85Median hourly pay
$34,820–$39,460Middle half of workers, yearly
640People in this job in Missouri

That is 4% lower than the U.S. median ($38,630). Missouri ranks 30th of 46 states and territories for this job’s median pay.

Pay range for switchboard operators, including answering service in Missouri

Earns more thanHourlyYearly
10% of workers$15.57$32,380
25% of workers$16.74$34,820
Half of workers (median)$17.85$37,130
75% of workers$18.97$39,460
90% of workers$21.91$45,570

Switchboard Operators, Including Answering Service pay in Missouri metro areas

Metro areaMedian yearly payPeople in this job
Kansas City$41,470200
St. Louis$37,870310
Springfield$37,02040
Columbia$34,06040

Missouri unemployment rate: 3.5% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for switchboard operators, including answering service

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 3 to 6 months (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -26% over ten years, declining · about 3,100 openings a year (BLS)

Related jobs in Missouri

JobMedian yearly pay
Office Clerks, General$42,370
Customer Service Representatives$44,190
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$43,540
Receptionists and Information Clerks$35,740
Medical Secretaries and Administrative Assistants$43,980
Executive Secretaries and Executive Administrative Assistants$60,320
Dispatchers, Except Police, Fire, and Ambulance$51,410
Public Safety Telecommunicators$46,990

Other job titles for this job

Telecommunications OperatorInformation SpecialistAnswering Service Telephone OperatorCBX OperatorCentral Communications SpecialistCombination OperatorCommand and Control SpecialistCommunication Center OperatorComplaint OperatorDesk OperatorExchange OperatorPBX Operator

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.