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Switchboard Operators, Including Answering Service pay in New Jersey

In New Jersey, the median pay for switchboard operators, including answering service is $19.44 an hour ($40,430 a year). About 660 people work in this job there.

$19.44Median hourly pay
$38,080–$47,340Middle half of workers, yearly
660People in this job in New Jersey

That is 5% higher than the U.S. median ($38,630). New Jersey ranks 13th of 46 states and territories for this job’s median pay.

Pay range for switchboard operators, including answering service in New Jersey

Earns more thanHourlyYearly
10% of workers$17.20$35,780
25% of workers$18.31$38,080
Half of workers (median)$19.44$40,430
75% of workers$22.76$47,340
90% of workers$24.95$51,890

New Jersey unemployment rate: 4.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for switchboard operators, including answering service

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 3 to 6 months (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -26% over ten years, declining · about 3,100 openings a year (BLS)

Related jobs in New Jersey

JobMedian yearly pay
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$50,260
Office Clerks, General$48,570
Customer Service Representatives$47,740
Receptionists and Information Clerks$41,650
Medical Secretaries and Administrative Assistants$48,660
Executive Secretaries and Executive Administrative Assistants$89,520
Dispatchers, Except Police, Fire, and Ambulance$54,590
Public Safety Telecommunicators$59,240

Other job titles for this job

Telecommunications OperatorInformation SpecialistAnswering Service Telephone OperatorCBX OperatorCentral Communications SpecialistCombination OperatorCommand and Control SpecialistCommunication Center OperatorComplaint OperatorDesk OperatorExchange OperatorPBX Operator

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.