Switchboard Operators, Including Answering Service pay in Ohio

In Ohio, the median pay for switchboard operators, including answering service is $17.48 an hour ($36,350 a year). About 990 people work in this job there.

$17.48Median hourly pay
$33,230–$38,900Middle half of workers, yearly
990People in this job in Ohio

That is 6% lower than the U.S. median ($38,630). Ohio ranks 35th of 46 states and territories for this job’s median pay.

Pay range for switchboard operators, including answering service in Ohio

Earns more thanHourlyYearly
10% of workers$14.33$29,800
25% of workers$15.98$33,230
Half of workers (median)$17.48$36,350
75% of workers$18.70$38,900
90% of workers$21.20$44,100

Switchboard Operators, Including Answering Service pay in Ohio metro areas

Metro areaMedian yearly payPeople in this job
Dayton-Kettering-Beavercreek$39,87060
Cincinnati$37,690120
Cleveland$37,460220
Akron$36,35080
Columbus$35,170250

Ohio unemployment rate: 3.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for switchboard operators, including answering service

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 3 to 6 months (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -26% over ten years, declining · about 3,100 openings a year (BLS)

Related jobs in Ohio

JobMedian yearly pay
Office Clerks, General$43,680
Customer Service Representatives$45,610
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$46,230
Receptionists and Information Clerks$35,920
Medical Secretaries and Administrative Assistants$44,280
Executive Secretaries and Executive Administrative Assistants$69,600
Dispatchers, Except Police, Fire, and Ambulance$50,320
Public Safety Telecommunicators$58,100

Other job titles for this job

Telecommunications OperatorInformation SpecialistAnswering Service Telephone OperatorCBX OperatorCentral Communications SpecialistCombination OperatorCommand and Control SpecialistCommunication Center OperatorComplaint OperatorDesk OperatorExchange OperatorPBX Operator

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.