How to hire computer, automated teller, and office machine repairers

A job description you can copy, interview questions tied to the real work, and what to pay. Free.

$22.99U.S. median hourly pay
$38,900–$59,870Middle half, yearly
65,600People in this job in the U.S.

Job description template

Copy it, fill in the brackets, and remove anything that does not fit your job. Keep only must-haves you would really turn someone away for.

[Job title] at [Company name]
[City, State] · [Full-time / Part-time] · [Pay range]

About the role
[Two or three sentences about your team, the work and why it matters.]

What you will do
• Advise customers concerning equipment operation, maintenance, or programming.
• Converse with customers to determine details of equipment problems.
• Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
• Maintain parts inventories and order any additional parts needed for repairs.
• Maintain records of equipment maintenance work or repairs.
• Reassemble machines after making repairs or replacing parts.
• Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
• Travel to customers' stores or offices to service machines or to provide emergency repair service.

What you bring
• [Required license, certification or years of experience, if any]
• [Education, only if you truly need it. Typical to start in this job: Some college, no degree]
• Strong active listening, critical thinking, speaking, reading comprehension, active learning and monitoring skills
• Working knowledge of computers and electronics, customer and personal service, mechanical and English Language
• [Anything else you would really turn someone away for]

Pay and benefits
[Pay range]. For reference, the U.S. median for this job is $22.99 an hour ($47,810 a year).
[Benefits, schedule and anything else candidates should know.]

How to apply
[Apply on JAI Bot. Every applicant hears back.]

Check your finished job post

Interview questions for computer, automated teller, and office machine repairers

Ask every candidate the same questions, in the same order, and write down what they say. Questions about past work show what someone has actually done.

  1. Tell me about a time you had to advise customers concerning equipment operation, maintenance, or programming. What did you do, and how did it turn out?
  2. Tell me about a time you had to converse with customers to determine details of equipment problems. What did you do, and how did it turn out?
  3. Tell me about a time you had to disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices. What did you do, and how did it turn out?
  4. Tell me about a time you had to maintain parts inventories and order any additional parts needed for repairs. What did you do, and how did it turn out?
  5. Tell me about a time you had to understand a request or problem that was explained poorly. How did you make sure you got it right?
  6. Describe a decision at work where the obvious answer was wrong. How did you work out the better choice?
  7. Explain something technical from your last job as you would to a new coworker.
  8. Why this job, and why now? What would make you stay here for the long term?

Good answers name a real situation, what the person did themselves and what happened. Avoid questions about age, family plans, religion, health, national origin or anything else unrelated to the job.

What computer, automated teller, and office machine repairers do

  • Advise customers concerning equipment operation, maintenance, or programming.
  • Converse with customers to determine details of equipment problems.
  • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
  • Maintain parts inventories and order any additional parts needed for repairs.
  • Maintain records of equipment maintenance work or repairs.
  • Reassemble machines after making repairs or replacing parts.
  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.

Skills that matter most

Active ListeningCritical ThinkingSpeakingReading ComprehensionActive LearningMonitoringComputers and ElectronicsCustomer and Personal ServiceMechanicalEnglish Language

Education, experience and outlook for computer, automated teller, and office machine repairers

  • Typical education to start: Some college, no degree (BLS)
  • Related work experience most have: 6 months to 1 year (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -3% over ten years, declining · about 6,100 openings a year (BLS)

What to pay computer, automated teller, and office machine repairers

Pay depends a lot on where the job is. Highest and lowest median yearly pay by state:

StateMedian yearly pay
California$58,280
New Jersey$57,330
New York$57,290
Massachusetts$57,270
Maryland$54,120
Utah$41,810
Alabama$39,970
South Carolina$39,060

See computer, automated teller, and office machine repairers pay in every state

Related hiring guides

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Job duties and skills: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications. Pay: U.S. Bureau of Labor Statistics OEWS, May 2025. Interview questions and the job description template: JAI Bot, based on the duties and skills above.