How to hire funeral home managers
A job description you can copy, interview questions tied to the real work, and what to pay. Free.
Job description template
Copy it, fill in the brackets, and remove anything that does not fit your job. Keep only must-haves you would really turn someone away for.
[Job title] at [Company name] [City, State] · [Full-time / Part-time] · [Pay range] About the role [Two or three sentences about your team, the work and why it matters.] What you will do • Complete and maintain records, such as state-required documents, tracking documents, or product inventories. • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services. • Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons. • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff. • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws. • Offer counsel and comfort to families and friends of the deceased. • Schedule funerals, burials, or cremations. • Sell funeral services, products, or merchandise to clients. What you bring • [Required license, certification or years of experience, if any] • [Education, only if you truly need it. Typical to start in this job: Associate's degree] • Strong active listening, reading comprehension, critical thinking, speaking, monitoring and writing skills • Working knowledge of customer and personal service, administration and management, English Language and administrative • [Anything else you would really turn someone away for] Pay and benefits [Pay range]. For reference, the U.S. median for this job is $37.88 an hour ($78,790 a year). [Benefits, schedule and anything else candidates should know.] How to apply [Apply on JAI Bot. Every applicant hears back.]
Interview questions for funeral home managers
Ask every candidate the same questions, in the same order, and write down what they say. Questions about past work show what someone has actually done.
- Tell me about a time you had to complete and maintain records, such as state-required documents, tracking documents, or product inventories. What did you do, and how did it turn out?
- Tell me about a time you had to consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services. What did you do, and how did it turn out?
- Tell me about a time you had to deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons. What did you do, and how did it turn out?
- Tell me about a time you had to direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff. What did you do, and how did it turn out?
- Tell me about a time you had to understand a request or problem that was explained poorly. How did you make sure you got it right?
- Tell me about written instructions, a policy or a manual you had to follow closely. How did you make sure you followed it correctly?
- Describe a decision at work where the obvious answer was wrong. How did you work out the better choice?
- Why this job, and why now? What would make you stay here for the long term?
Good answers name a real situation, what the person did themselves and what happened. Avoid questions about age, family plans, religion, health, national origin or anything else unrelated to the job.
What funeral home managers do
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Offer counsel and comfort to families and friends of the deceased.
- Schedule funerals, burials, or cremations.
- Sell funeral services, products, or merchandise to clients.
Skills that matter most
Education, experience and outlook for funeral home managers
- Typical education to start: Associate's degree (BLS)
- Experience usually needed to start: Less than 5 years (BLS)
- Job outlook: +4.1% over ten years, about as fast as average · about 2,600 openings a year (BLS)
What to pay funeral home managers
Pay depends a lot on where the job is. Highest and lowest median yearly pay by state:
| State | Median yearly pay |
|---|---|
| Pennsylvania | $104,400 |
| New York | $103,530 |
| California | $82,370 |
| Minnesota | $79,900 |
| Florida | $72,180 |
See funeral home managers pay in every state
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Post this job on JAI Bot. Free to start: JAI Bot reads every applicant against your must-haves, shows the resume evidence behind each one, and helps you reply to everyone. People make every decision.
Post a job freePay by areaJob duties and skills: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications. Pay: U.S. Bureau of Labor Statistics OEWS, May 2025. Interview questions and the job description template: JAI Bot, based on the duties and skills above.