Computer User Support Specialists pay in Chicago-Naperville-Elgin

In Chicago-Naperville-Elgin (IL), the median pay for computer user support specialists is $29.20 an hour ($60,730 a year). About 19,680 people work in this job there.

$29.20Median hourly pay
$47,950–$78,040Middle half of workers, yearly
19,680People in this job in Chicago-Naperville-Elgin (IL)

That is 2% lower than the U.S. median ($61,860). It is about the same as the Illinois median ($59,860).

Pay range for computer user support specialists in Chicago-Naperville-Elgin (IL)

Earns more thanHourlyYearly
10% of workers$20.29$42,200
25% of workers$23.05$47,950
Half of workers (median)$29.20$60,730
75% of workers$37.52$78,040
90% of workers$47.40$98,590

Computer User Support Specialists pay in Illinois metro areas

Metro areaMedian yearly payPeople in this job
Chicago-Naperville-Elgin (this page)$60,73019,680
Peoria$58,680550
Springfield$58,610360
Champaign-Urbana$57,720350
Kankakee$57,58080
Rockford$54,800400
Bloomington$54,460330
Decatur$50,47080

Illinois unemployment rate: 4.7% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for computer user support specialists

  • Typical education to start: Some college, no degree (BLS)
  • Related work experience most have: 2 to 4 years (O*NET)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: -3.5% over ten years, declining · about 39,700 openings a year (BLS)

Related jobs in Chicago-Naperville-Elgin (IL)

JobMedian yearly pay
Software Developers$134,380
Computer Systems Analysts$103,490
Computer Occupations, All Other$101,660
Network and Computer Systems Administrators$103,170
Computer Network Architects$143,800
Software Quality Assurance Analysts and Testers$105,580
Computer Network Support Specialists$73,340
Information Security Analysts$125,310

Other job titles for this job

Computer Systems SpecialistComputer Operations TechnicianHelp Desk TechIt TechOperations Support TechnicianSupport EngineerSupport TechnicianTechnical Services SpecialistTechnical Support SpecialistTechnical Support TechnicianTechnical Support TechApplication Customer Service Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.