Computer User Support Specialists pay in Albany-Schenectady-Troy

In Albany-Schenectady-Troy (NY), the median pay for computer user support specialists is $29.42 an hour ($61,190 a year). About 1,690 people work in this job there.

$29.42Median hourly pay
$50,230–$76,110Middle half of workers, yearly
1,690People in this job in Albany-Schenectady-Troy (NY)

That is about the same as the U.S. median ($61,860). It is 16% lower than the New York median ($72,560).

Pay range for computer user support specialists in Albany-Schenectady-Troy (NY)

Earns more thanHourlyYearly
10% of workers$21.79$45,310
25% of workers$24.15$50,230
Half of workers (median)$29.42$61,190
75% of workers$36.59$76,110
90% of workers$46.05$95,780

Computer User Support Specialists pay in New York metro areas

Metro areaMedian yearly payPeople in this job
New York-Newark-Jersey City$75,69036,580
Kiryas Joel-Poughkeepsie-Newburgh$70,110870
Kingston$64,950150
Syracuse$62,8101,060
Ithaca$62,160230
Albany-Schenectady-Troy (this page)$61,1901,690
Watertown-Fort Drum$60,990130
Buffalo-Cheektowaga$60,6602,430
Rochester$60,6202,520
Glens Falls$58,550120
Elmira$55,060130
Binghamton$53,540320
Utica-Rome$52,350540

New York unemployment rate: 4.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for computer user support specialists

  • Typical education to start: Some college, no degree (BLS)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: -3.5% over ten years, declining · about 39,700 openings a year (BLS)

Related jobs in Albany-Schenectady-Troy (NY)

JobMedian yearly pay
Computer Systems Analysts$86,890
Software Developers$127,910
Computer Programmers$84,140
Network and Computer Systems Administrators$95,140

Other job titles for this job

Computer Systems SpecialistComputer Operations TechnicianHelp Desk TechIt TechOperations Support TechnicianSupport EngineerSupport TechnicianTechnical Services SpecialistTechnical Support SpecialistTechnical Support TechnicianTechnical Support TechApplication Customer Service Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.