Dispatchers, Except Police, Fire, and Ambulance pay in Massachusetts

In Massachusetts, the median pay for dispatchers, except police, fire, and ambulance is $26.77 an hour ($55,690 a year). About 3,510 people work in this job there.

$26.77Median hourly pay
$47,570–$67,100Middle half of workers, yearly
3,510People in this job in Massachusetts

That is 11% higher than the U.S. median ($50,340). Massachusetts ranks 10th of 51 states and territories for this job’s median pay.

Pay range for dispatchers, except police, fire, and ambulance in Massachusetts

Earns more thanHourlyYearly
10% of workers$20.41$42,460
25% of workers$22.87$47,570
Half of workers (median)$26.77$55,690
75% of workers$32.26$67,100
90% of workers$40.46$84,150

Dispatchers, Except Police, Fire, and Ambulance pay in Massachusetts metro areas

Metro areaMedian yearly payPeople in this job
Barnstable Town$60,890120
Boston-Cambridge-Newton$56,5602,440
Worcester$56,430450
Springfield$52,710220
Amherst Town-Northampton$50,00060
Pittsfield$48,43050

Massachusetts unemployment rate: 4.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for dispatchers, except police, fire, and ambulance

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: -0.7% over ten years, little or no change · about 16,000 openings a year (BLS)

Related jobs in Massachusetts

JobMedian yearly pay
First-Line Supervisors of Mechanics, Installers, and Repairers$92,250
Production, Planning, and Expediting Clerks$60,280
Public Safety Telecommunicators$61,720
Switchboard Operators, Including Answering Service$43,790
Shipping, Receiving, and Inventory Clerks$49,240
Postal Service Mail Carriers$62,070
Postal Service Mail Sorters, Processors, and Processing Machine Operators$58,470
Postal Service Clerks$62,610

Other job titles for this job

DispatcherOil DispatcherRelay DispatcherRadio DispatcherSecurity DispatcherAircraft DispatcherAirplane Dispatch ClerkAuto Service DispatcherAutomobile Rental DispatcherBus and Trolley DispatcherBus DispatcherBus Starter

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.