Public Safety Telecommunicators pay in Boston-Cambridge-Newton

In Boston-Cambridge-Newton (MA), the median pay for public safety telecommunicators is $30.12 an hour ($62,660 a year). About 1,660 people work in this job there.

$30.12Median hourly pay
$57,980–$70,130Middle half of workers, yearly
1,660People in this job in Boston-Cambridge-Newton (MA)

That is 18% higher than the U.S. median ($53,040). It is 2% higher than the Massachusetts median ($61,720).

Pay range for public safety telecommunicators in Boston-Cambridge-Newton (MA)

Earns more thanHourlyYearly
10% of workers$24.11$50,150
25% of workers$27.88$57,980
Half of workers (median)$30.12$62,660
75% of workers$33.72$70,130
90% of workers$38.47$80,020

Public Safety Telecommunicators pay in Massachusetts metro areas

Metro areaMedian yearly payPeople in this job
Barnstable Town$65,300130
Boston-Cambridge-Newton (this page)$62,6601,660
Amherst Town-Northampton$61,75090
Worcester$58,850510
Springfield$51,050200
Pittsfield$48,18050

Massachusetts unemployment rate: 4.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for public safety telecommunicators

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: None (O*NET)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: +3.7% over ten years, about as fast as average · about 9,000 openings a year (BLS)

Related jobs in Boston-Cambridge-Newton (MA)

JobMedian yearly pay
Police and Sheriff's Patrol Officers$78,180
Emergency Medical Technicians$50,560
Dispatchers, Except Police, Fire, and Ambulance$56,560
First-Line Supervisors of Security Workers$57,890
Paramedics$66,460
Shipping, Receiving, and Inventory Clerks$49,980
Postal Service Mail Carriers$62,090
Production, Planning, and Expediting Clerks$61,490

Other job titles for this job

Communications OperatorPolice Communications OperatorEmergency OperatorProtective Signal OperatorCall Person911 Dispatcher911 Emergency Dispatcher911 Emergency Services Dispatcher911 Operator911 TelecommunicatorAlarm OperatorAmbulance Dispatcher

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.