Switchboard Operators, Including Answering Service pay in Miami-Fort Lauderdale-West Palm Beach

In Miami-Fort Lauderdale-West Palm Beach (FL), the median pay for switchboard operators, including answering service is $16.86 an hour ($35,080 a year). About 1,270 people work in this job there.

$16.86Median hourly pay
$33,710–$37,800Middle half of workers, yearly
1,270People in this job in Miami-Fort Lauderdale-West Palm Beach (FL)

That is 9% lower than the U.S. median ($38,630). It is about the same as the Florida median ($35,410).

Pay range for switchboard operators, including answering service in Miami-Fort Lauderdale-West Palm Beach (FL)

Earns more thanHourlyYearly
10% of workers$14.31$29,770
25% of workers$16.21$33,710
Half of workers (median)$16.86$35,080
75% of workers$18.17$37,800
90% of workers$20.18$41,980

Switchboard Operators, Including Answering Service pay in Florida metro areas

Metro areaMedian yearly payPeople in this job
Orlando-Kissimmee-Sanford$36,830400
North Port-Bradenton-Sarasota$36,77090
Lakeland-Winter Haven$36,57090
Jacksonville$36,490180
Deltona-Daytona Beach-Ormond Beach$35,83070
Tampa-St. Petersburg-Clearwater$35,830350
Pensacola-Ferry Pass-Brent$35,82040
Cape Coral-Fort Myers$35,29090
Ocala$35,10040
Miami-Fort Lauderdale-West Palm Beach (this page)$35,0801,270
Palm Bay-Melbourne-Titusville$33,31040

Florida unemployment rate: 4.5% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for switchboard operators, including answering service

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 3 to 6 months (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -26% over ten years, declining · about 3,100 openings a year (BLS)

Related jobs in Miami-Fort Lauderdale-West Palm Beach (FL)

JobMedian yearly pay
Customer Service Representatives$39,560
Office Clerks, General$44,730
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$47,450
Medical Secretaries and Administrative Assistants$45,060
Receptionists and Information Clerks$37,570
Executive Secretaries and Executive Administrative Assistants$73,180
Dispatchers, Except Police, Fire, and Ambulance$45,980
Telemarketers$35,870

Other job titles for this job

Telecommunications OperatorInformation SpecialistAnswering Service Telephone OperatorCBX OperatorCentral Communications SpecialistCombination OperatorCommand and Control SpecialistCommunication Center OperatorComplaint OperatorDesk OperatorExchange OperatorPBX Operator

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.