Switchboard Operators, Including Answering Service pay in Texas

In Texas, the median pay for switchboard operators, including answering service is $16.16 an hour ($33,620 a year). About 3,640 people work in this job there.

$16.16Median hourly pay

$29,160–$37,010Middle half of workers, yearly

3,640People in this job in Texas

That is 13% lower than the U.S. median ($38,630). Texas ranks 44th of 46 states and territories for this job’s median pay.

Pay range for switchboard operators, including answering service in Texas

Earns more than	Hourly	Yearly
10% of workers	$11.61	$24,140
25% of workers	$14.02	$29,160
Half of workers (median)	$16.16	$33,620
75% of workers	$17.79	$37,010
90% of workers	$21.20	$44,100

Switchboard Operators, Including Answering Service pay in Texas metro areas

Metro area	Median yearly pay	People in this job
Austin-Round Rock-San Marcos	$36,550	250
Dallas-Fort Worth-Arlington	$35,390	1,200
Houston-Pasadena-The Woodlands	$34,330	740
San Antonio-New Braunfels	$33,320	290
McAllen-Edinburg-Mission	$32,170	40
Killeen-Temple	$29,570	50
Corpus Christi	$29,380	100
Lubbock	$29,180	70
Beaumont-Port Arthur	$28,850	60
Brownsville-Harlingen	$28,760	40
El Paso	$27,510	70

Texas unemployment rate: 4.4% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for switchboard operators, including answering service

Typical education to start: High school diploma or equivalent (BLS)
Related work experience most have: 3 to 6 months (O*NET)
Training on the job: Short-term on-the-job training (BLS)
Job outlook: -26% over ten years, declining · about 3,100 openings a year (BLS)

Related jobs in Texas

Job	Median yearly pay
Customer Service Representatives	$40,420
Office Clerks, General	$39,000
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	$45,140
Medical Secretaries and Administrative Assistants	$42,910
Receptionists and Information Clerks	$35,210
Executive Secretaries and Executive Administrative Assistants	$71,990
Dispatchers, Except Police, Fire, and Ambulance	$47,320
Public Safety Telecommunicators	$50,040

Other job titles for this job

Telecommunications OperatorInformation SpecialistAnswering Service Telephone OperatorCBX OperatorCentral Communications SpecialistCombination OperatorCommand and Control SpecialistCommunication Center OperatorComplaint OperatorDesk OperatorExchange OperatorPBX Operator

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.