Switchboard Operators, Including Answering Service pay in Dallas-Fort Worth-Arlington

In Dallas-Fort Worth-Arlington (TX), the median pay for switchboard operators, including answering service is $17.02 an hour ($35,390 a year). About 1,200 people work in this job there.

$17.02Median hourly pay

$30,120–$36,700Middle half of workers, yearly

1,200People in this job in Dallas-Fort Worth-Arlington (TX)

That is 8% lower than the U.S. median ($38,630). It is 5% higher than the Texas median ($33,620).

Pay range for switchboard operators, including answering service in Dallas-Fort Worth-Arlington (TX)

Earns more than	Hourly	Yearly
10% of workers	$13.08	$27,200
25% of workers	$14.48	$30,120
Half of workers (median)	$17.02	$35,390
75% of workers	$17.65	$36,700
90% of workers	$19.55	$40,660

Switchboard Operators, Including Answering Service pay in Texas metro areas

Metro area	Median yearly pay	People in this job
Austin-Round Rock-San Marcos	$36,550	250
Dallas-Fort Worth-Arlington (this page)	$35,390	1,200
Houston-Pasadena-The Woodlands	$34,330	740
San Antonio-New Braunfels	$33,320	290
McAllen-Edinburg-Mission	$32,170	40
Killeen-Temple	$29,570	50
Corpus Christi	$29,380	100
Lubbock	$29,180	70
Beaumont-Port Arthur	$28,850	60
Brownsville-Harlingen	$28,760	40
El Paso	$27,510	70

Texas unemployment rate: 4.4% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for switchboard operators, including answering service

Typical education to start: High school diploma or equivalent (BLS)
Related work experience most have: 3 to 6 months (O*NET)
Training on the job: Short-term on-the-job training (BLS)
Job outlook: -26% over ten years, declining · about 3,100 openings a year (BLS)

Related jobs in Dallas-Fort Worth-Arlington (TX)

Job	Median yearly pay
Customer Service Representatives	$44,990
Office Clerks, General	$44,060
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	$47,450
Medical Secretaries and Administrative Assistants	$45,630
Receptionists and Information Clerks	$37,060
Executive Secretaries and Executive Administrative Assistants	$80,230
Dispatchers, Except Police, Fire, and Ambulance	$48,030
Public Safety Telecommunicators	$58,280

Other job titles for this job

Telecommunications OperatorInformation SpecialistAnswering Service Telephone OperatorCBX OperatorCentral Communications SpecialistCombination OperatorCommand and Control SpecialistCommunication Center OperatorComplaint OperatorDesk OperatorExchange OperatorPBX Operator

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.