Computer User Support Specialists pay in Massachusetts

In Massachusetts, the median pay for computer user support specialists is $36.09 an hour ($75,070 a year). About 17,570 people work in this job there.

$36.09Median hourly pay
$60,540–$91,020Middle half of workers, yearly
17,570People in this job in Massachusetts

That is 21% higher than the U.S. median ($61,860). Massachusetts ranks 4th of 51 states and territories for this job’s median pay.

Pay range for computer user support specialists in Massachusetts

Earns more thanHourlyYearly
10% of workers$23.43$48,740
25% of workers$29.11$60,540
Half of workers (median)$36.09$75,070
75% of workers$43.76$91,020
90% of workers$50.46$104,950

Computer User Support Specialists pay in Massachusetts metro areas

Metro areaMedian yearly payPeople in this job
Boston-Cambridge-Newton$77,85013,580
Amherst Town-Northampton$64,470240
Springfield$63,960610
Barnstable Town$62,770210
Worcester$62,2801,150
Pittsfield$60,100160

Massachusetts unemployment rate: 4.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for computer user support specialists

  • Typical education to start: Some college, no degree (BLS)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: -3.5% over ten years, declining · about 39,700 openings a year (BLS)

Related jobs in Massachusetts

JobMedian yearly pay
Software Developers$165,210
Computer Systems Analysts$128,240
Network and Computer Systems Administrators$110,980
Software Quality Assurance Analysts and Testers$122,210
Computer Network Architects$155,060
Computer Occupations, All Other$109,590
Information Security Analysts$136,550
Web and Digital Interface Designers$113,540

Other job titles for this job

Computer Systems SpecialistComputer Operations TechnicianHelp Desk TechIt TechOperations Support TechnicianSupport EngineerSupport TechnicianTechnical Services SpecialistTechnical Support SpecialistTechnical Support TechnicianTechnical Support TechApplication Customer Service Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.