Computer User Support Specialists pay in Worcester

In Worcester (MA), the median pay for computer user support specialists is $29.94 an hour ($62,280 a year). About 1,150 people work in this job there.

$29.94Median hourly pay
$49,470–$79,400Middle half of workers, yearly
1,150People in this job in Worcester (MA)

That is about the same as the U.S. median ($61,860). It is 17% lower than the Massachusetts median ($75,070).

Pay range for computer user support specialists in Worcester (MA)

Earns more thanHourlyYearly
10% of workers$20.59$42,830
25% of workers$23.78$49,470
Half of workers (median)$29.94$62,280
75% of workers$38.17$79,400
90% of workers$46.45$96,620

Computer User Support Specialists pay in Massachusetts metro areas

Metro areaMedian yearly payPeople in this job
Boston-Cambridge-Newton$77,85013,580
Amherst Town-Northampton$64,470240
Springfield$63,960610
Barnstable Town$62,770210
Worcester (this page)$62,2801,150
Pittsfield$60,100160

Massachusetts unemployment rate: 4.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for computer user support specialists

  • Typical education to start: Some college, no degree (BLS)
  • Related work experience most have: 2 to 4 years (O*NET)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: -3.5% over ten years, declining · about 39,700 openings a year (BLS)

Related jobs in Worcester (MA)

JobMedian yearly pay
Software Developers$146,950

Other job titles for this job

Computer Systems SpecialistComputer Operations TechnicianHelp Desk TechIt TechOperations Support TechnicianSupport EngineerSupport TechnicianTechnical Services SpecialistTechnical Support SpecialistTechnical Support TechnicianTechnical Support TechApplication Customer Service Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.