Computer User Support Specialists pay in Boston-Cambridge-Newton

In Boston-Cambridge-Newton (MA), the median pay for computer user support specialists is $37.43 an hour ($77,850 a year). About 13,580 people work in this job there.

$37.43Median hourly pay
$61,620–$94,380Middle half of workers, yearly
13,580People in this job in Boston-Cambridge-Newton (MA)

That is 26% higher than the U.S. median ($61,860). It is 4% higher than the Massachusetts median ($75,070).

Pay range for computer user support specialists in Boston-Cambridge-Newton (MA)

Earns more thanHourlyYearly
10% of workers$24.03$49,990
25% of workers$29.63$61,620
Half of workers (median)$37.43$77,850
75% of workers$45.38$94,380
90% of workers$51.50$107,110

Computer User Support Specialists pay in Massachusetts metro areas

Metro areaMedian yearly payPeople in this job
Boston-Cambridge-Newton (this page)$77,85013,580
Amherst Town-Northampton$64,470240
Springfield$63,960610
Barnstable Town$62,770210
Worcester$62,2801,150
Pittsfield$60,100160

Massachusetts unemployment rate: 4.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for computer user support specialists

  • Typical education to start: Some college, no degree (BLS)
  • Related work experience most have: 2 to 4 years (O*NET)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: -3.5% over ten years, declining · about 39,700 openings a year (BLS)

Related jobs in Boston-Cambridge-Newton (MA)

JobMedian yearly pay
Software Developers$166,090
Computer Systems Analysts$129,180
Network and Computer Systems Administrators$116,770
Software Quality Assurance Analysts and Testers$122,210
Computer Network Architects$160,650
Information Security Analysts$136,550
Computer Occupations, All Other$121,230
Web and Digital Interface Designers$122,270

Other job titles for this job

Computer Systems SpecialistComputer Operations TechnicianHelp Desk TechIt TechOperations Support TechnicianSupport EngineerSupport TechnicianTechnical Services SpecialistTechnical Support SpecialistTechnical Support TechnicianTechnical Support TechApplication Customer Service Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.