Customer Service Representatives pay in Lafayette

In Lafayette (LA), the median pay for customer service representatives is $17.70 an hour ($36,820 a year). About 2,140 people work in this job there.

$17.70Median hourly pay
$31,250–$46,320Middle half of workers, yearly
2,140People in this job in Lafayette (LA)

That is 18% lower than the U.S. median ($44,770). It is about the same as the Louisiana median ($37,330).

Pay range for customer service representatives in Lafayette (LA)

Earns more thanHourlyYearly
10% of workers$12.19$25,360
25% of workers$15.03$31,250
Half of workers (median)$17.70$36,820
75% of workers$22.27$46,320
90% of workers$24.07$50,070

Customer Service Representatives pay in Louisiana metro areas

Metro areaMedian yearly payPeople in this job
New Orleans-Metairie$39,3005,600
Baton Rouge$38,7605,750
Slidell-Mandeville-Covington$37,2701,490
Alexandria$37,070770
Lafayette (this page)$36,8202,140
Shreveport-Bossier City$36,4402,760
Houma-Bayou Cane-Thibodaux$35,930720
Lake Charles$35,0801,090
Hammond$34,950570
Monroe$34,5201,110

Louisiana unemployment rate: 4.2% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Lafayette (LA)

JobMedian yearly pay
Receptionists and Information Clerks$30,170

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.