Customer Service Representatives pay in the United States
In the U.S., the median pay for customer service representatives is $21.53 an hour ($44,770 a year). About 2,595,750 people work in this job there.
Pay range for customer service representatives in the U.S.
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $15.27 | $31,750 |
| 25% of workers | $17.72 | $36,870 |
| Half of workers (median) | $21.53 | $44,770 |
| 75% of workers | $24.89 | $51,780 |
| 90% of workers | $30.57 | $63,590 |
Best-paying states for customer service representatives
| State | Median yearly pay | People in this job |
|---|---|---|
| Washington | $50,330 | 39,760 |
| California | $49,560 | 176,850 |
| Massachusetts | $49,120 | 49,990 |
| Minnesota | $48,800 | 53,340 |
| District of Columbia | $48,250 | 7,550 |
| Delaware | $48,190 | 7,470 |
| Connecticut | $48,090 | 24,490 |
| New York | $48,000 | 141,090 |
| New Jersey | $47,740 | 59,690 |
| Rhode Island | $47,550 | 7,890 |
Pay by state
- Alabama · $38,400
- Alaska · $45,150
- Arizona · $45,690
- Arkansas · $37,840
- California · $49,560
- Colorado · $47,540
- Connecticut · $48,090
- Delaware · $48,190
- District of Columbia · $48,250
- Florida · $40,440
- Georgia · $39,630
- Hawaii · $45,650
- Idaho · $43,200
- Illinois · $46,130
- Indiana · $43,140
- Iowa · $46,090
- Kansas · $40,320
- Kentucky · $38,700
- Louisiana · $37,330
- Maine · $47,160
- Maryland · $42,830
- Massachusetts · $49,120
- Michigan · $43,950
- Minnesota · $48,800
- Mississippi · $36,380
- Missouri · $44,190
- Montana · $45,290
- Nebraska · $43,940
- Nevada · $40,560
- New Hampshire · $47,300
- New Jersey · $47,740
- New Mexico · $39,030
- New York · $48,000
- North Carolina · $40,240
- North Dakota · $44,670
- Ohio · $45,610
- Oklahoma · $38,650
- Oregon · $47,450
- Pennsylvania · $44,630
- Rhode Island · $47,550
- South Carolina · $38,860
- South Dakota · $40,650
- Tennessee · $42,830
- Texas · $40,420
- Utah · $43,140
- Vermont · $47,500
- Virginia · $42,730
- Washington · $50,330
- West Virginia · $38,430
- Wisconsin · $46,970
- Wyoming · $42,340
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
Related jobs in the U.S.
Other job titles for this job
Open customer service representatives jobs on JAI Bot
- Customer Service Representative - Medical Device Services · Confidential · Bismarck, ND
- Customer Service Representative - Financial Services · Confidential · Charlotte, NC
- Customer Service Representative - Professional Services · Confidential · Indianapolis, IN
Hiring customer service representatives? Use the free hiring guide for a job description and interview questions, then post the job on JAI Bot. Every job shows typical pay to job seekers.
Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.