Customer Service Representatives pay in Connecticut

In Connecticut, the median pay for customer service representatives is $23.12 an hour ($48,090 a year). About 24,490 people work in this job there.

$23.12Median hourly pay
$40,460–$60,010Middle half of workers, yearly
24,490People in this job in Connecticut

That is 7% higher than the U.S. median ($44,770). Connecticut ranks 7th of 51 states and territories for this job’s median pay.

Pay range for customer service representatives in Connecticut

Earns more thanHourlyYearly
10% of workers$17.93$37,290
25% of workers$19.45$40,460
Half of workers (median)$23.12$48,090
75% of workers$28.85$60,010
90% of workers$35.41$73,650

Customer Service Representatives pay in Connecticut metro areas

Metro areaMedian yearly payPeople in this job
Bridgeport-Stamford-Danbury$49,9705,660
Hartford-West Hartford-East Hartford$48,0509,750
New Haven$47,4903,520
Waterbury-Shelton$46,5902,130
Norwich-New London-Willimantic$45,0201,240

Connecticut unemployment rate: 5.1% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Connecticut

JobMedian yearly pay
Receptionists and Information Clerks$40,630
Library Assistants, Clerical$39,100
Hotel, Motel, and Resort Desk Clerks$37,000
Court, Municipal, and License Clerks$60,480
Eligibility Interviewers, Government Programs$71,940
Interviewers, Except Eligibility and Loan$47,980
Loan Interviewers and Clerks$58,980
Human Resources Assistants, Except Payroll and Timekeeping$54,130

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.