Customer Service Representatives pay in Waterbury-Shelton
In Waterbury-Shelton (CT), the median pay for customer service representatives is $22.40 an hour ($46,590 a year). About 2,130 people work in this job there.
That is 4% higher than the U.S. median ($44,770). It is 3% lower than the Connecticut median ($48,090).
Pay range for customer service representatives in Waterbury-Shelton (CT)
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $17.62 | $36,650 |
| 25% of workers | $18.54 | $38,550 |
| Half of workers (median) | $22.40 | $46,590 |
| 75% of workers | $27.79 | $57,810 |
| 90% of workers | $33.22 | $69,090 |
Customer Service Representatives pay in Connecticut metro areas
| Metro area | Median yearly pay | People in this job |
|---|---|---|
| Bridgeport-Stamford-Danbury | $49,970 | 5,660 |
| Hartford-West Hartford-East Hartford | $48,050 | 9,750 |
| New Haven | $47,490 | 3,520 |
| Waterbury-Shelton (this page) | $46,590 | 2,130 |
| Norwich-New London-Willimantic | $45,020 | 1,240 |
Connecticut unemployment rate: 5.1% (August 2026), U.S. Bureau of Labor Statistics.
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
Related jobs in Waterbury-Shelton (CT)
| Job | Median yearly pay |
|---|---|
| Receptionists and Information Clerks | $41,050 |
| Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel | $76,550 |
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Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.