Customer Service Representatives pay in Hartford-West Hartford-East Hartford

In Hartford-West Hartford-East Hartford (CT), the median pay for customer service representatives is $23.10 an hour ($48,050 a year). About 9,750 people work in this job there.

$23.10Median hourly pay
$40,280–$59,740Middle half of workers, yearly
9,750People in this job in Hartford-West Hartford-East Hartford (CT)

That is 7% higher than the U.S. median ($44,770). It is about the same as the Connecticut median ($48,090).

Pay range for customer service representatives in Hartford-West Hartford-East Hartford (CT)

Earns more thanHourlyYearly
10% of workers$17.90$37,220
25% of workers$19.37$40,280
Half of workers (median)$23.10$48,050
75% of workers$28.72$59,740
90% of workers$34.56$71,890

Customer Service Representatives pay in Connecticut metro areas

Metro areaMedian yearly payPeople in this job
Bridgeport-Stamford-Danbury$49,9705,660
Hartford-West Hartford-East Hartford (this page)$48,0509,750
New Haven$47,4903,520
Waterbury-Shelton$46,5902,130
Norwich-New London-Willimantic$45,0201,240

Connecticut unemployment rate: 5.1% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Hartford-West Hartford-East Hartford (CT)

JobMedian yearly pay
Receptionists and Information Clerks$38,780
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$74,220
Insurance Claims and Policy Processing Clerks$62,310
Billing and Posting Clerks$50,770

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.