Customer Service Representatives pay in Maryland
In Maryland, the median pay for customer service representatives is $20.59 an hour ($42,830 a year). About 37,740 people work in this job there.
That is 4% lower than the U.S. median ($44,770). Maryland ranks 32nd of 51 states and territories for this job’s median pay.
Pay range for customer service representatives in Maryland
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $15.67 | $32,600 |
| 25% of workers | $17.51 | $36,430 |
| Half of workers (median) | $20.59 | $42,830 |
| 75% of workers | $24.27 | $50,490 |
| 90% of workers | $30.77 | $64,000 |
Customer Service Representatives pay in Maryland metro areas
| Metro area | Median yearly pay | People in this job |
|---|---|---|
| Baltimore-Columbia-Towson | $42,850 | 17,480 |
| Hagerstown-Martinsburg | $38,200 | 1,480 |
| Salisbury | $37,260 | 810 |
| Lexington Park | $36,460 | 660 |
Maryland unemployment rate: 4.1% (August 2026), U.S. Bureau of Labor Statistics.
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
Related jobs in Maryland
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Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.