Customer Service Representatives pay in Columbia
In Columbia (MO), the median pay for customer service representatives is $19.81 an hour ($41,210 a year). About 1,870 people work in this job there.
That is 8% lower than the U.S. median ($44,770). It is 7% lower than the Missouri median ($44,190).
Pay range for customer service representatives in Columbia (MO)
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $15.20 | $31,620 |
| 25% of workers | $17.75 | $36,910 |
| Half of workers (median) | $19.81 | $41,210 |
| 75% of workers | $24.29 | $50,530 |
| 90% of workers | $30.02 | $62,430 |
Customer Service Representatives pay in Missouri metro areas
| Metro area | Median yearly pay | People in this job |
|---|---|---|
| St. Louis | $45,800 | 23,760 |
| Kansas City | $44,350 | 22,240 |
| St. Joseph | $42,840 | 780 |
| Joplin | $41,850 | 1,080 |
| Columbia (this page) | $41,210 | 1,870 |
| Jefferson City | $38,990 | 1,360 |
| Springfield | $38,970 | 4,120 |
| Cape Girardeau | $38,190 | 580 |
Missouri unemployment rate: 3.5% (August 2026), U.S. Bureau of Labor Statistics.
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
Other job titles for this job
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Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.