Customer Service Representatives pay in Columbia

In Columbia (SC), the median pay for customer service representatives is $18.00 an hour ($37,430 a year). About 10,430 people work in this job there.

$18.00Median hourly pay
$35,400–$45,210Middle half of workers, yearly
10,430People in this job in Columbia (SC)

That is 16% lower than the U.S. median ($44,770). It is 4% lower than the South Carolina median ($38,860).

Pay range for customer service representatives in Columbia (SC)

Earns more thanHourlyYearly
10% of workers$14.43$30,000
25% of workers$17.02$35,400
Half of workers (median)$18.00$37,430
75% of workers$21.74$45,210
90% of workers$26.20$54,490

Customer Service Representatives pay in South Carolina metro areas

Metro areaMedian yearly payPeople in this job
Charleston-North Charleston$44,0007,940
Spartanburg$42,2202,740
Sumter$39,100990
Greenville-Anderson-Greer$39,0109,430
Hilton Head Island-Bluffton-Port Royal$37,5901,640
Columbia (this page)$37,43010,430
Florence$37,2701,680
Myrtle Beach-Conway-North Myrtle Beach$36,5102,950

South Carolina unemployment rate: 4.1% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Columbia (SC)

JobMedian yearly pay
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$48,570
Receptionists and Information Clerks$35,530
Insurance Claims and Policy Processing Clerks$38,760
Billing and Posting Clerks$46,370

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.