Customer Service Representatives pay in Rapid City

In Rapid City (SD), the median pay for customer service representatives is $18.52 an hour ($38,520 a year). About 1,010 people work in this job there.

$18.52Median hourly pay
$30,650–$43,700Middle half of workers, yearly
1,010People in this job in Rapid City (SD)

That is 14% lower than the U.S. median ($44,770). It is 5% lower than the South Dakota median ($40,650).

Pay range for customer service representatives in Rapid City (SD)

Earns more thanHourlyYearly
10% of workers$13.76$28,630
25% of workers$14.74$30,650
Half of workers (median)$18.52$38,520
75% of workers$21.01$43,700
90% of workers$24.53$51,030

Customer Service Representatives pay in South Dakota metro areas

Metro areaMedian yearly payPeople in this job
Sioux Falls$43,8503,270
Rapid City (this page)$38,5201,010

South Dakota unemployment rate: 2% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Rapid City (SD)

JobMedian yearly pay
Receptionists and Information Clerks$37,990

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

Open customer service representatives jobs on JAI Bot

No open jobs in this field right now. Search all jobs or set up a free job alert.

Hiring customer service representatives? Use the free hiring guide for a job description and interview questions, then post the job on JAI Bot. Every job shows typical pay to job seekers.

Post a job freeFind jobsCheck pay for any job
Add this pay figure to your website (free)

Career sites, schools and workforce boards can show this typical pay on their own pages. Copy this code into your page:

<div data-jaibot-pay></div>
<script src="https://www.jaibot.ai/widget/pay/customer-service-representatives/south-dakota/rapid-city.js" async></script>

It updates by itself when new government figures come out.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.