Customer Service Representatives pay in Charleston
In Charleston (WV), the median pay for customer service representatives is $18.02 an hour ($37,480 a year). About 1,650 people work in this job there.
That is 16% lower than the U.S. median ($44,770). It is 2% lower than the West Virginia median ($38,430).
Pay range for customer service representatives in Charleston (WV)
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $14.81 | $30,800 |
| 25% of workers | $16.82 | $34,990 |
| Half of workers (median) | $18.02 | $37,480 |
| 75% of workers | $22.50 | $46,800 |
| 90% of workers | $26.54 | $55,200 |
Customer Service Representatives pay in West Virginia metro areas
| Metro area | Median yearly pay | People in this job |
|---|---|---|
| Wheeling | $38,440 | 990 |
| Weirton-Steubenville | $38,160 | 270 |
| Huntington-Ashland | $38,060 | 2,590 |
| Charleston (this page) | $37,480 | 1,650 |
| Morgantown | $37,450 | 840 |
| Parkersburg-Vienna | $37,190 | 330 |
| Beckley | $34,610 | 600 |
West Virginia unemployment rate: 4% (August 2026), U.S. Bureau of Labor Statistics.
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
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Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.