Insurance Claims and Policy Processing Clerks pay in Massachusetts

In Massachusetts, the median pay for insurance claims and policy processing clerks is $25.44 an hour ($52,910 a year). About 4,820 people work in this job there.

$25.44Median hourly pay
$47,550–$61,150Middle half of workers, yearly
4,820People in this job in Massachusetts

That is 7% higher than the U.S. median ($49,230). Massachusetts ranks 10th of 49 states and territories for this job’s median pay.

Pay range for insurance claims and policy processing clerks in Massachusetts

Earns more thanHourlyYearly
10% of workers$21.34$44,390
25% of workers$22.86$47,550
Half of workers (median)$25.44$52,910
75% of workers$29.40$61,150
90% of workers$34.70$72,180

Insurance Claims and Policy Processing Clerks pay in Massachusetts metro areas

Metro areaMedian yearly payPeople in this job
Barnstable Town$63,19070
Boston-Cambridge-Newton$55,9503,100
Worcester$51,400820
Amherst Town-Northampton$49,99040
Springfield$49,310260

Massachusetts unemployment rate: 4.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for insurance claims and policy processing clerks

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: -1.9% over ten years, little or no change · about 17,500 openings a year (BLS)

Related jobs in Massachusetts

JobMedian yearly pay
Customer Service Representatives$49,120
Office Clerks, General$49,940
Bookkeeping, Accounting, and Auditing Clerks$59,830
Billing and Posting Clerks$56,110
Loan Interviewers and Clerks$58,940
Eligibility Interviewers, Government Programs$64,750
Brokerage Clerks$63,640
Data Entry Keyers$47,560

Other job titles for this job

Claims ProcessorInsurance AnalystUnderwriting AssociatePolicy AnalystClaims AdjudicatorReviewerInsurance CoordinatorClaims Customer Service RepresentativeEnrollment RepresentativeInsurance Authorization SpecialistClaims ClerkAgency Service Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.