Insurance Claims and Policy Processing Clerks pay in Boston-Cambridge-Newton

In Boston-Cambridge-Newton (MA), the median pay for insurance claims and policy processing clerks is $26.90 an hour ($55,950 a year). About 3,100 people work in this job there.

$26.90Median hourly pay
$48,390–$61,870Middle half of workers, yearly
3,100People in this job in Boston-Cambridge-Newton (MA)

That is 14% higher than the U.S. median ($49,230). It is 6% higher than the Massachusetts median ($52,910).

Pay range for insurance claims and policy processing clerks in Boston-Cambridge-Newton (MA)

Earns more thanHourlyYearly
10% of workers$22.12$46,010
25% of workers$23.26$48,390
Half of workers (median)$26.90$55,950
75% of workers$29.75$61,870
90% of workers$35.67$74,200

Insurance Claims and Policy Processing Clerks pay in Massachusetts metro areas

Metro areaMedian yearly payPeople in this job
Barnstable Town$63,19070
Boston-Cambridge-Newton (this page)$55,9503,100
Worcester$51,400820
Amherst Town-Northampton$49,99040
Springfield$49,310260

Massachusetts unemployment rate: 4.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for insurance claims and policy processing clerks

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: -1.9% over ten years, little or no change · about 17,500 openings a year (BLS)

Related jobs in Boston-Cambridge-Newton (MA)

JobMedian yearly pay
Customer Service Representatives$49,920
Office Clerks, General$50,710
Bookkeeping, Accounting, and Auditing Clerks$60,960
Billing and Posting Clerks$58,100
Loan Interviewers and Clerks$60,250
Eligibility Interviewers, Government Programs$67,320
Data Entry Keyers$47,640

Other job titles for this job

Claims ProcessorInsurance AnalystUnderwriting AssociatePolicy AnalystClaims AdjudicatorReviewerInsurance CoordinatorClaims Customer Service RepresentativeEnrollment RepresentativeInsurance Authorization SpecialistClaims ClerkAgency Service Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.