Insurance Claims and Policy Processing Clerks pay in Richmond

In Richmond (VA), the median pay for insurance claims and policy processing clerks is $22.93 an hour ($47,690 a year). About 1,530 people work in this job there.

$22.93Median hourly pay
$33,920–$52,390Middle half of workers, yearly
1,530People in this job in Richmond (VA)

That is 3% lower than the U.S. median ($49,230). It is 3% higher than the Virginia median ($46,430).

Pay range for insurance claims and policy processing clerks in Richmond (VA)

Earns more thanHourlyYearly
10% of workers$13.61$28,310
25% of workers$16.31$33,920
Half of workers (median)$22.93$47,690
75% of workers$25.19$52,390
90% of workers$29.24$60,820

Insurance Claims and Policy Processing Clerks pay in Virginia metro areas

Metro areaMedian yearly payPeople in this job
Lynchburg$50,76080
Richmond (this page)$47,6901,530
Virginia Beach-Chesapeake-Norfolk$46,3001,100
Roanoke$45,410130

Virginia unemployment rate: 3.6% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for insurance claims and policy processing clerks

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Moderate-term on-the-job training (BLS)
  • Job outlook: -1.9% over ten years, little or no change · about 17,500 openings a year (BLS)

Related jobs in Richmond (VA)

JobMedian yearly pay
Customer Service Representatives$42,660
Office Clerks, General$46,320
Bookkeeping, Accounting, and Auditing Clerks$51,400
Billing and Posting Clerks$47,170
Office and Administrative Support Workers, All Other$50,480

Other job titles for this job

Claims ProcessorInsurance AnalystUnderwriting AssociatePolicy AnalystClaims AdjudicatorReviewerInsurance CoordinatorClaims Customer Service RepresentativeEnrollment RepresentativeInsurance Authorization SpecialistClaims ClerkAgency Service Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.