Customer Service Representatives pay in San Francisco-Oakland-Fremont

In San Francisco-Oakland-Fremont (CA), the median pay for customer service representatives is $27.80 an hour ($57,830 a year). About 19,930 people work in this job there.

$27.80Median hourly pay
$47,070–$70,990Middle half of workers, yearly
19,930People in this job in San Francisco-Oakland-Fremont (CA)

That is 29% higher than the U.S. median ($44,770). It is 17% higher than the California median ($49,560).

Pay range for customer service representatives in San Francisco-Oakland-Fremont (CA)

Earns more thanHourlyYearly
10% of workers$20.38$42,390
25% of workers$22.63$47,070
Half of workers (median)$27.80$57,830
75% of workers$34.13$70,990
90% of workers$40.76$84,780

Customer Service Representatives pay in California metro areas

Metro areaMedian yearly payPeople in this job
San Jose-Sunnyvale-Santa Clara$60,4808,860
San Francisco-Oakland-Fremont (this page)$57,83019,930
Napa$53,360640
Santa Rosa-Petaluma$51,8101,750
Vallejo$51,2101,130
Stockton-Lodi$49,9902,650
Sacramento-Roseville-Folsom$49,94011,510
Oxnard-Thousand Oaks-Ventura$49,1902,860
Yuba City$49,170480
Santa Maria-Santa Barbara$49,0801,350
Los Angeles-Long Beach-Anaheim$48,84066,590
San Diego-Chula Vista-Carlsbad$48,73014,030
Santa Cruz-Watsonville$48,110820
Salinas$48,010880
Redding$47,890630
Hanford-Corcoran$47,840210
Bakersfield-Delano$47,3101,970
Modesto$47,2301,290
Riverside-San Bernardino-Ontario$47,15015,180
San Luis Obispo-Paso Robles$46,740750
El Centro$46,240360
Fresno$46,0704,550
Chico$45,980600
Merced$45,670500
Visalia$45,480930

California unemployment rate: 5.1% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in San Francisco-Oakland-Fremont (CA)

JobMedian yearly pay
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$96,960
Receptionists and Information Clerks$49,450
Billing and Posting Clerks$66,390
Insurance Claims and Policy Processing Clerks$64,260
Bill and Account Collectors$72,430
Brokerage Clerks$89,370
Order Clerks$51,450
Hotel, Motel, and Resort Desk Clerks$44,670

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.