Customer Service Representatives pay in San Jose-Sunnyvale-Santa Clara
In San Jose-Sunnyvale-Santa Clara (CA), the median pay for customer service representatives is $29.08 an hour ($60,480 a year). About 8,860 people work in this job there.
That is 35% higher than the U.S. median ($44,770). It is 22% higher than the California median ($49,560).
Pay range for customer service representatives in San Jose-Sunnyvale-Santa Clara (CA)
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $21.01 | $43,700 |
| 25% of workers | $23.16 | $48,180 |
| Half of workers (median) | $29.08 | $60,480 |
| 75% of workers | $35.90 | $74,670 |
| 90% of workers | $42.75 | $88,910 |
Customer Service Representatives pay in California metro areas
| Metro area | Median yearly pay | People in this job |
|---|---|---|
| San Jose-Sunnyvale-Santa Clara (this page) | $60,480 | 8,860 |
| San Francisco-Oakland-Fremont | $57,830 | 19,930 |
| Napa | $53,360 | 640 |
| Santa Rosa-Petaluma | $51,810 | 1,750 |
| Vallejo | $51,210 | 1,130 |
| Stockton-Lodi | $49,990 | 2,650 |
| Sacramento-Roseville-Folsom | $49,940 | 11,510 |
| Oxnard-Thousand Oaks-Ventura | $49,190 | 2,860 |
| Yuba City | $49,170 | 480 |
| Santa Maria-Santa Barbara | $49,080 | 1,350 |
| Los Angeles-Long Beach-Anaheim | $48,840 | 66,590 |
| San Diego-Chula Vista-Carlsbad | $48,730 | 14,030 |
| Santa Cruz-Watsonville | $48,110 | 820 |
| Salinas | $48,010 | 880 |
| Redding | $47,890 | 630 |
| Hanford-Corcoran | $47,840 | 210 |
| Bakersfield-Delano | $47,310 | 1,970 |
| Modesto | $47,230 | 1,290 |
| Riverside-San Bernardino-Ontario | $47,150 | 15,180 |
| San Luis Obispo-Paso Robles | $46,740 | 750 |
| El Centro | $46,240 | 360 |
| Fresno | $46,070 | 4,550 |
| Chico | $45,980 | 600 |
| Merced | $45,670 | 500 |
| Visalia | $45,480 | 930 |
California unemployment rate: 5.1% (August 2026), U.S. Bureau of Labor Statistics.
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
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Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.