Customer Service Representatives pay in Cape Coral-Fort Myers

In Cape Coral-Fort Myers (FL), the median pay for customer service representatives is $18.36 an hour ($38,180 a year). About 5,840 people work in this job there.

$18.36Median hourly pay
$36,200–$46,430Middle half of workers, yearly
5,840People in this job in Cape Coral-Fort Myers (FL)

That is 15% lower than the U.S. median ($44,770). It is 6% lower than the Florida median ($40,440).

Pay range for customer service representatives in Cape Coral-Fort Myers (FL)

Earns more thanHourlyYearly
10% of workers$15.15$31,510
25% of workers$17.40$36,200
Half of workers (median)$18.36$38,180
75% of workers$22.32$46,430
90% of workers$27.31$56,810

Customer Service Representatives pay in Florida metro areas

Metro areaMedian yearly payPeople in this job
Naples-Marco Island$43,6802,340
Pensacola-Ferry Pass-Brent$43,2903,280
Jacksonville$42,84017,030
Tampa-St. Petersburg-Clearwater$42,66034,150
North Port-Bradenton-Sarasota$42,3105,090
Orlando-Kissimmee-Sanford$40,53035,690
Wildwood-The Villages$40,340660
Miami-Fort Lauderdale-West Palm Beach$39,56063,440
Crestview-Fort Walton Beach-Destin$39,2401,860
Lakeland-Winter Haven$38,7506,000
Punta Gorda$38,630820
Gainesville$38,5502,030
Port St. Lucie$38,3803,030
Cape Coral-Fort Myers (this page)$38,1805,840
Deltona-Daytona Beach-Ormond Beach$38,0303,430
Sebastian-Vero Beach-West Vero Corridor$37,940750
Palm Bay-Melbourne-Titusville$37,7604,700
Tallahassee$37,3103,080
Ocala$37,1301,740
Panama City-Panama City Beach$36,9001,180
Homosassa Springs$36,630570
Sebring$34,330510

Florida unemployment rate: 4.5% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Cape Coral-Fort Myers (FL)

JobMedian yearly pay
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$57,620
Receptionists and Information Clerks$36,810

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.