Customer Service Representatives pay in Jacksonville
In Jacksonville (FL), the median pay for customer service representatives is $20.60 an hour ($42,840 a year). About 17,030 people work in this job there.
That is 4% lower than the U.S. median ($44,770). It is 6% higher than the Florida median ($40,440).
Pay range for customer service representatives in Jacksonville (FL)
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $15.45 | $32,130 |
| 25% of workers | $17.83 | $37,090 |
| Half of workers (median) | $20.60 | $42,840 |
| 75% of workers | $23.96 | $49,830 |
| 90% of workers | $29.90 | $62,190 |
Customer Service Representatives pay in Florida metro areas
| Metro area | Median yearly pay | People in this job |
|---|---|---|
| Naples-Marco Island | $43,680 | 2,340 |
| Pensacola-Ferry Pass-Brent | $43,290 | 3,280 |
| Jacksonville (this page) | $42,840 | 17,030 |
| Tampa-St. Petersburg-Clearwater | $42,660 | 34,150 |
| North Port-Bradenton-Sarasota | $42,310 | 5,090 |
| Orlando-Kissimmee-Sanford | $40,530 | 35,690 |
| Wildwood-The Villages | $40,340 | 660 |
| Miami-Fort Lauderdale-West Palm Beach | $39,560 | 63,440 |
| Crestview-Fort Walton Beach-Destin | $39,240 | 1,860 |
| Lakeland-Winter Haven | $38,750 | 6,000 |
| Punta Gorda | $38,630 | 820 |
| Gainesville | $38,550 | 2,030 |
| Port St. Lucie | $38,380 | 3,030 |
| Cape Coral-Fort Myers | $38,180 | 5,840 |
| Deltona-Daytona Beach-Ormond Beach | $38,030 | 3,430 |
| Sebastian-Vero Beach-West Vero Corridor | $37,940 | 750 |
| Palm Bay-Melbourne-Titusville | $37,760 | 4,700 |
| Tallahassee | $37,310 | 3,080 |
| Ocala | $37,130 | 1,740 |
| Panama City-Panama City Beach | $36,900 | 1,180 |
| Homosassa Springs | $36,630 | 570 |
| Sebring | $34,330 | 510 |
Florida unemployment rate: 4.5% (August 2026), U.S. Bureau of Labor Statistics.
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
Related jobs in Jacksonville (FL)
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Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.