Customer Service Representatives pay in Peoria

In Peoria (IL), the median pay for customer service representatives is $19.16 an hour ($39,840 a year). About 2,260 people work in this job there.

$19.16Median hourly pay
$35,360–$48,730Middle half of workers, yearly
2,260People in this job in Peoria (IL)

That is 11% lower than the U.S. median ($44,770). It is 14% lower than the Illinois median ($46,130).

Pay range for customer service representatives in Peoria (IL)

Earns more thanHourlyYearly
10% of workers$15.07$31,350
25% of workers$17.00$35,360
Half of workers (median)$19.16$39,840
75% of workers$23.43$48,730
90% of workers$30.90$64,260

Customer Service Representatives pay in Illinois metro areas

Metro areaMedian yearly payPeople in this job
Chicago-Naperville-Elgin$47,10075,240
Rockford$43,2602,070
Champaign-Urbana$41,2801,480
Kankakee$40,490480
Springfield$40,2301,510
Decatur$40,190420
Peoria (this page)$39,8402,260
Bloomington$39,1201,280

Illinois unemployment rate: 4.7% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Peoria (IL)

JobMedian yearly pay
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$60,530
Receptionists and Information Clerks$35,970

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

Open customer service representatives jobs on JAI Bot

No open jobs in this field right now. Search all jobs or set up a free job alert.

Hiring customer service representatives? Use the free hiring guide for a job description and interview questions, then post the job on JAI Bot. Every job shows typical pay to job seekers.

Post a job freeFind jobsCheck pay for any job
Add this pay figure to your website (free)

Career sites, schools and workforce boards can show this typical pay on their own pages. Copy this code into your page:

<div data-jaibot-pay></div>
<script src="https://www.jaibot.ai/widget/pay/customer-service-representatives/illinois/peoria.js" async></script>

It updates by itself when new government figures come out.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.