Customer Service Representatives pay in Fort Wayne

In Fort Wayne (IN), the median pay for customer service representatives is $21.73 an hour ($45,200 a year). About 3,020 people work in this job there.

$21.73Median hourly pay
$36,830–$50,730Middle half of workers, yearly
3,020People in this job in Fort Wayne (IN)

That is about the same as the U.S. median ($44,770). It is 5% higher than the Indiana median ($43,140).

Pay range for customer service representatives in Fort Wayne (IN)

Earns more thanHourlyYearly
10% of workers$15.12$31,450
25% of workers$17.71$36,830
Half of workers (median)$21.73$45,200
75% of workers$24.39$50,730
90% of workers$28.81$59,930

Customer Service Representatives pay in Indiana metro areas

Metro areaMedian yearly payPeople in this job
Elkhart-Goshen$48,0001,540
Fort Wayne (this page)$45,2003,020
Indianapolis-Carmel-Greenwood$43,46017,830
Columbus$42,700600
Michigan City-La Porte$41,880420
Lafayette-West Lafayette$41,090900
South Bend-Mishawaka$40,4201,870
Bloomington$39,660770
Muncie$39,640640
Evansville$39,4102,010
Terre Haute$38,600530
Kokomo$38,380340

Indiana unemployment rate: 3.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Fort Wayne (IN)

JobMedian yearly pay
Receptionists and Information Clerks$35,220

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.