Customer Service Representatives pay in Indianapolis-Carmel-Greenwood
In Indianapolis-Carmel-Greenwood (IN), the median pay for customer service representatives is $20.90 an hour ($43,460 a year). About 17,830 people work in this job there.
That is 3% lower than the U.S. median ($44,770). It is about the same as the Indiana median ($43,140).
Pay range for customer service representatives in Indianapolis-Carmel-Greenwood (IN)
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $15.29 | $31,790 |
| 25% of workers | $17.63 | $36,660 |
| Half of workers (median) | $20.90 | $43,460 |
| 75% of workers | $24.63 | $51,230 |
| 90% of workers | $30.84 | $64,150 |
Customer Service Representatives pay in Indiana metro areas
| Metro area | Median yearly pay | People in this job |
|---|---|---|
| Elkhart-Goshen | $48,000 | 1,540 |
| Fort Wayne | $45,200 | 3,020 |
| Indianapolis-Carmel-Greenwood (this page) | $43,460 | 17,830 |
| Columbus | $42,700 | 600 |
| Michigan City-La Porte | $41,880 | 420 |
| Lafayette-West Lafayette | $41,090 | 900 |
| South Bend-Mishawaka | $40,420 | 1,870 |
| Bloomington | $39,660 | 770 |
| Muncie | $39,640 | 640 |
| Evansville | $39,410 | 2,010 |
| Terre Haute | $38,600 | 530 |
| Kokomo | $38,380 | 340 |
Indiana unemployment rate: 3.3% (August 2026), U.S. Bureau of Labor Statistics.
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
Related jobs in Indianapolis-Carmel-Greenwood (IN)
| Job | Median yearly pay |
|---|---|
| Receptionists and Information Clerks | $37,050 |
| Hotel, Motel, and Resort Desk Clerks | $34,500 |
| Eligibility Interviewers, Government Programs | $40,160 |
| Information and Record Clerks, All Other | $59,730 |
| Loan Interviewers and Clerks | $47,530 |
| Interviewers, Except Eligibility and Loan | $44,890 |
Other job titles for this job
Open customer service representatives jobs on JAI Bot
- Customer Service Representative - Professional Services · Confidential · Indianapolis, IN
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Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.