Customer Service Representatives pay in Dubuque

In Dubuque (IA), the median pay for customer service representatives is $22.44 an hour ($46,670 a year). About 1,880 people work in this job there.

$22.44Median hourly pay
$40,410–$56,670Middle half of workers, yearly
1,880People in this job in Dubuque (IA)

That is 4% higher than the U.S. median ($44,770). It is about the same as the Iowa median ($46,090).

Pay range for customer service representatives in Dubuque (IA)

Earns more thanHourlyYearly
10% of workers$17.81$37,050
25% of workers$19.43$40,410
Half of workers (median)$22.44$46,670
75% of workers$27.25$56,670
90% of workers$29.66$61,690

Customer Service Representatives pay in Iowa metro areas

Metro areaMedian yearly payPeople in this job
Des Moines-West Des Moines$48,88012,070
Dubuque (this page)$46,6701,880
Cedar Rapids$45,5103,130
Ames$42,820690
Iowa City$42,3401,190
Sioux City$41,0101,110
Davenport-Moline-Rock Island$39,9503,040
Waterloo-Cedar Falls$39,5301,540

Iowa unemployment rate: 3.2% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.