Customer Service Representatives pay in Iowa City
In Iowa City (IA), the median pay for customer service representatives is $20.35 an hour ($42,340 a year). About 1,190 people work in this job there.
That is 5% lower than the U.S. median ($44,770). It is 8% lower than the Iowa median ($46,090).
Pay range for customer service representatives in Iowa City (IA)
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $13.92 | $28,960 |
| 25% of workers | $16.61 | $34,550 |
| Half of workers (median) | $20.35 | $42,340 |
| 75% of workers | $26.44 | $55,000 |
| 90% of workers | $31.60 | $65,720 |
Customer Service Representatives pay in Iowa metro areas
| Metro area | Median yearly pay | People in this job |
|---|---|---|
| Des Moines-West Des Moines | $48,880 | 12,070 |
| Dubuque | $46,670 | 1,880 |
| Cedar Rapids | $45,510 | 3,130 |
| Ames | $42,820 | 690 |
| Iowa City (this page) | $42,340 | 1,190 |
| Sioux City | $41,010 | 1,110 |
| Davenport-Moline-Rock Island | $39,950 | 3,040 |
| Waterloo-Cedar Falls | $39,530 | 1,540 |
Iowa unemployment rate: 3.2% (August 2026), U.S. Bureau of Labor Statistics.
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
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Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.