Customer Service Representatives pay in Gulfport-Biloxi

In Gulfport-Biloxi (MS), the median pay for customer service representatives is $18.05 an hour ($37,540 a year). About 2,270 people work in this job there.

$18.05Median hourly pay
$31,460–$46,520Middle half of workers, yearly
2,270People in this job in Gulfport-Biloxi (MS)

That is 16% lower than the U.S. median ($44,770). It is 3% higher than the Mississippi median ($36,380).

Pay range for customer service representatives in Gulfport-Biloxi (MS)

Earns more thanHourlyYearly
10% of workers$13.39$27,860
25% of workers$15.12$31,460
Half of workers (median)$18.05$37,540
75% of workers$22.37$46,520
90% of workers$23.78$49,450

Customer Service Representatives pay in Mississippi metro areas

Metro areaMedian yearly payPeople in this job
Jackson$37,8504,270
Gulfport-Biloxi (this page)$37,5402,270
Hattiesburg$36,7001,280

Mississippi unemployment rate: 3.4% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.